Ngiam Hian Han
Ang Mo Kio
Summary
A highly motivated young individual, with a keen eye for detail, and a passion for excellence. Known for my ability to efficiently manage multiple tasks while maintaining a high level of accuracy. Thrive in fast-paced environments, and excel at problem-solving. Committed to delivering exceptional results, and exceeding expectations.
Overview
7
7
years of professional experience
Work History
Sales Executive
DM Autohaus Pte Ltd
03.2025 - 08.2025
- Cultivated strong client relationships through regular communication and follow-ups.
- Identified customer needs and recommended suitable products to enhance satisfaction.
- Executed sales presentations to effectively showcase product benefits.
- Managed customer inquiries, resolving issues promptly and professionally.
- Maintained accurate records of customer interactions and sales activities.
- Sourced new sales opportunities via inbound lead follow-up.
- Trained junior sales staff on techniques to improve customer service experience.
- Analyzed market trends and competitive landscape to identify growth opportunities.
Designated Partner
Torque Motors LLP
Singapore
07.2024 - 02.2025
- Greeted customers warmly and assessed needs for tailored vehicle recommendations.
- Answered inquiries about vehicle features, financing options, and warranties.
- Provided exceptional customer service to enhance overall buying experience.
- Demonstrated extensive knowledge of vehicles to effectively address queries.
- Guided customers through sales process from initial contact to delivery.
- Conducted test drives to showcase vehicle performance and features.
- Closed sales by addressing objections and securing customer commitment.
- Maintained accurate documentation and updated CRM with customer interactions.
Client Advisor
Meyer Motors Pte Ltd
Singapore
10.2023 - 03.2024
- Greeted customers warmly and assessed needs to recommend suitable vehicles.
- Provided comprehensive answers to inquiries about vehicle features, financing options, and warranties.
- Demonstrated extensive knowledge of various makes and models to address customer queries.
- Guided customers through sales process from initial contact to vehicle delivery.
- Conducted test drives to showcase vehicle performance and features.
- Negotiated sales offers, including price, trade-in value, and financing terms.
- Maintained strong relationships with customers to foster repeat business and referrals.
- Collaborated with sales team to achieve targets while updating customer information in CRM.
Service Crew
Rocky Master
Singapore
12.2018 - 03.2019
- Greeted customers warmly, assisting with menu selections and recommendations.
- Accurately took food and beverage orders using POS systems when required.
- Addressed customer inquiries about menu items, ingredients, and preparation methods.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Maintained cleanliness of serving station, polishing silverware and replenishing supplies.
- Served food and beverages with attention to detail and quality presentation.
- Adhered to food safety guidelines, ensuring a hygienic dining environment.
- Processed payments securely while issuing receipts and change professionally.
Information Booth Officer
Singapore Grand Prix
Singapore
07.2018 - 09.2018
- Greeted visitors warmly at information booth, providing immediate assistance.
- Delivered comprehensive information on event details, venue layout, and schedules.
- Addressed visitor inquiries regarding transportation, dining, lodging, and attractions.
- Recommended activities tailored to visitor interests to enhance overall experience.
- Distributed maps, brochures, and promotional materials, ensuring easy access to essential information.
- Maintained organization and availability of informational materials throughout event duration.
- Guided visitors in navigating maps and locating specific venues or attractions.
- Collaborated with security and support teams to ensure a safe environment for all.
Education
WSQ Diploma - Retail Operations
NATC Institute Pte Ltd
Singapore09.2022
NITEC - Business Services
ITE College Central
Singapore01.2019
GCE "N"(A) Level -
Mayflower Secondary School
Singapore12.2016
PSLE -
Pei Chun Public School
Singapore12.2012
Skills
- Sales Communication Skills
- Customer relationship management
- Product knowledge
- Market trend analysis
- Effective communication
- Attention to detail
- Value-based selling
- Time Management
- Canva
- Photo Editing
- Photography
Languages
- English, Native speaker
- Chinese, Native speaker
Timeline
Sales Executive
DM Autohaus Pte Ltd
03.2025 - 08.2025
Designated Partner
Torque Motors LLP
07.2024 - 02.2025
Client Advisor
Meyer Motors Pte Ltd
10.2023 - 03.2024
Service Crew
Rocky Master
12.2018 - 03.2019
Information Booth Officer
Singapore Grand Prix
07.2018 - 09.2018
WSQ Diploma - Retail Operations
NATC Institute Pte Ltd
NITEC - Business Services
ITE College Central
GCE "N"(A) Level -
Mayflower Secondary School
PSLE -
Pei Chun Public School
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