Meet the HR-turned-IT-turned-DIY-pro! 👷♀️ With expertise in all things HR (over two decades worth!) and a solid 10 years of SAP HR experience under my belt, I decided to mix things up and dive into the world of tech. But that wasn't enough! A crazy home repair project in 2019 sparked a DIY fever that took me on a two-year renovation journey and a newfound love for crafts. 🔨 Now, I'm combining all my skills to conquer every project on my to-do list and hopefully inspire others too! So if you're in need of some HR guidance, SAP tips, or just a dose of DIY inspo, look me up! 🤙
Hi, I’m
Soon Lian 年 Ho
Summary
Overview
26
years of professional experience
10
years of post-secondary education
Work History
Moment Design MFG Pte Ltd
Carpenter/Installer
04.2022 - 04.2023
Job overview
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls 50% ahead of project schedule.
- Shaped or cut materials to specified measurements using hand tools, machines and power tools.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Read and interpreted blueprints to follow specifications of projects.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Discarded debris and disposed waste to maintain cleanliness and quality standards.
FaiPrice Xpress
Sales Assistant (Part time)
05.2021 - 03.2022
Job overview
- Customer service, retail sales, cashiering, stock replenishment, order and housekeeping
- Expiry checks and disposal, FIFO, and shop-floor cleanliness.
- Helped customers locate products and checked store system for merchandise at other sites
- Assisted customers with prompt and polite support in-person and via telephone
- Established rapport with customers using active listening and interpersonal skills
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff
- Built relationships with customers and community to promote long term business growth
Grabfood
Delivery Rider (Freelance)
2019 - 2021 (2 years)
Job overview
- Drove continuously during shifts, meet deadlines, and maintained customer satisfaction rating 5/5. Received positive feedback on platform "good service".
- Verified orders prior to completing deliveries to avoid customer complaints.
- Developed and maintained professional relations between customer, store personnel, and company.
Hen Tick Foods
Assistant Manager
08.2019 - 10.2019
Job overview
- Led multidisciplinary digitization effort between HR, Administration, and IT
- Demonstrated existing features of Microsoft Teams and SharePoint integration useful to improve inter-and cross-departmental collaboration
- Communicated Company Emergency Response Team (CERT) mandate.
A*STAR
HR Partnering Assistant
02.2019 - 04.2019
Job overview
- Outsourced to assist HR Partner on operations at Institute of Chemical and Engineering Sciences, Jurong Island.
- Learned and adapted quickly to new technology and software applications.
Aetos Holdings
Assistant Manager
07.2015 - 10.2018
Job overview
- Led team of 7 members in HR Department, focused on recruiting of corporate functions and HRIS (Unit4 Prosoft)
- Partnered with organization's second-largest uniformed business unit
- Advocated Progressive Wage Model (PWM) implementation, Annual Security Agency Grading, Annual Performance Appraisal, MOM Overtime Exemption Order, and Manpower Planning
- Appointed to Business Continuity Management Committee’s Internal Audit team
- Completed 3 rounds of department audit as HR representative in Annual bizSAFE Certification Exercise.
EDMI Limited
Senior HR Executive
10.2014 - 07.2015
Job overview
- Anchored Compensation & Benefits with Payroll processing (Timesoft)
- Aligned workflows, processes, and forms for Annual Performance Review
- Volunteered to mentor Recruitment and Training team.
- Maintained human resources regulatory compliance with MOM legislation.
- Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
A*STAR
Senior Officer
08.2000 - 10.2014
Job overview
- Evolved into efficient HR, transit through merger, shared services, job function rotations, alignment, progression, and skills training opportunities
- Supported rapid expansion of ASTAR's largest research entity by assembling 5-member team comprised of new hires.
- Designed new salary proposal/review form template in excel with drop-down and embedded formulas.
- Launched Employee Self Service training module for local ad hoc training, pilot in A*STAR.
- Eliminated need for screenshots and prints by introducing on-screen data verification
- Replaced printed staff handbook booklet with rewritable CD-R 2007
- Implemented 10 SAP training module enhancements, proposed 5 and 3 were considered global change.
- Organized 2-day Experiential Learning Programme at Outward Bound Singapore, for over 300 research scientists, engineers, and corporate services employees from merger of two Research entities and in transition to Training portfolio.
- Recruited 250 interns/FYP students which far exceeded the KPI by 37% to attract diverse talents of various nationalities.
M C Packaging
Training Officer
07.1997 - 07.2000
Job overview
- Conducted NTC2/3 in Mechanical Engineering (Theory & Practical), component of ITE-accredited In-House Apprenticeship Programme
- Raised overall education profile of technicians and production operators through qualification upgrade
- Designated examination paper translator (English/Chinese) as well as invigilation duties.
Education
Singapore Furniture Industry Council InstituteSingapore
Certificate from Interior Fit-out Specialist, Career Conversion Programme
2022 - 2022
University Overview
Singapore PolytechnicSingapore
Certificate (Full Time) from Cloud Computing & Architecting
2020 - 2021 (1 year)
University Overview
Lithan AcademySingapore
Certificate (Part Time) from SAP Enterprise Resource Planning (ERP) HR Function
2016 - 2017 (1 year)
University Overview
Murdoch UniversitySingapore
Bachelor of Commerce (Part Time) from Human Resource Management
2010 - 2012 (2 years)
University Overview
Singapore PolytechnicSingapore
Diploma (Full Time) from Mechanical Engineering (Sys Design)
1990 - 1994 (4 years)
University Overview
Skills
Agileundefined
Accomplishments
Accomplishments
Milestones (2009 onwards) include:
- Constructed a portable platform out of 2 abandoned metal shelving for moving bulky merchandise in a restricted indoor space
- Influenced a key member of the senior management to take a momentous step forward as a role model, overcoming the fear of change
- Coordinated effort between HR and core business to reestablish and maintain a consecutive "A" grade from 2016 to 2018 in the Annual Security Agency Grading Exercise
- Introduced a series of advanced problem-solving strategies between 2009 and 201. A noteworthy instance comprises an overnight behavioral shift using gamification by applying a collaborative balance scorecard metrics improvised template which also fostered problem-solving individually and as a team.It was then adopted by other HR teams.
Timeline
Singapore Furniture Industry Council Institute
Certificate from Interior Fit-out Specialist, Career Conversion Programme
2022 - 2022
Carpenter/Installer
Moment Design MFG Pte Ltd
04.2022 - 04.2023
Sales Assistant (Part time)
FaiPrice Xpress
05.2021 - 03.2022
Singapore Polytechnic
Certificate (Full Time) from Cloud Computing & Architecting
2020 - 2021 (1 year)
Assistant Manager
Hen Tick Foods
08.2019 - 10.2019
HR Partnering Assistant
A*STAR
02.2019 - 04.2019
Delivery Rider (Freelance)
Grabfood
2019 - 2021 (2 years)
Lithan Academy
Certificate (Part Time) from SAP Enterprise Resource Planning (ERP) HR Function
2016 - 2017 (1 year)
Assistant Manager
Aetos Holdings
07.2015 - 10.2018
Senior HR Executive
EDMI Limited
10.2014 - 07.2015
Murdoch University
Bachelor of Commerce (Part Time) from Human Resource Management
2010 - 2012 (2 years)
Senior Officer
A*STAR
08.2000 - 10.2014
Training Officer
M C Packaging
07.1997 - 07.2000
Singapore Polytechnic
Diploma (Full Time) from Mechanical Engineering (Sys Design)
1990 - 1994 (4 years)
Similar Profiles
Angelina MihajlovskaAngelina Mihajlovska
Machine Operator at Package Design & MfgMachine Operator at Package Design & Mfg
Aye Chan PaingAye Chan Paing
ACCOUNTS EXECUTIVE at SRS Integrated System Pte Ltd, and YNY Design + Construction Pte LtdACCOUNTS EXECUTIVE at SRS Integrated System Pte Ltd, and YNY Design + Construction Pte Ltd
Chloe KoongChloe Koong
Senior HR Executive at Meyson Trading And Design Pte LtdSenior HR Executive at Meyson Trading And Design Pte Ltd