Meet the HR-turned-IT-turned-DIY-pro! 👷♀️ With expertise in all things HR (over two decades worth!) and a solid 10 years of SAP HR experience under my belt, I decided to mix things up and dive into the world of tech. But that wasn't enough! A crazy home repair project in 2019 sparked a DIY fever that took me on a two-year renovation journey and a newfound love for crafts. 🔨 Now, I'm combining all my skills to conquer every project on my to-do list and hopefully inspire others too! So if you're in need of some HR guidance, SAP tips, or just a dose of DIY inspo, look me up! 🤙
Hi, I’m
Soon Lian 年 Ho
Summary
Overview
26
years of professional experience
10
years of post-secondary education
Work History
Moment Design MFG Pte Ltd
Carpenter/Installer
04.2022 - 04.2023
Job overview
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls 50% ahead of project schedule.
- Shaped or cut materials to specified measurements using hand tools, machines and power tools.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Read and interpreted blueprints to follow specifications of projects.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Discarded debris and disposed waste to maintain cleanliness and quality standards.
FaiPrice Xpress
Sales Assistant (Part time)
05.2021 - 03.2022
Job overview
- Customer service, retail sales, cashiering, stock replenishment, order and housekeeping
- Expiry checks and disposal, FIFO, and shop-floor cleanliness.
- Helped customers locate products and checked store system for merchandise at other sites
- Assisted customers with prompt and polite support in-person and via telephone
- Established rapport with customers using active listening and interpersonal skills
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff
- Built relationships with customers and community to promote long term business growth
Grabfood
Delivery Rider (Freelance)
2019 - 2021 (2 education.years_Label)
Job overview
- Drove continuously during shifts, meet deadlines, and maintained customer satisfaction rating 5/5. Received positive feedback on platform "good service".
- Verified orders prior to completing deliveries to avoid customer complaints.
- Developed and maintained professional relations between customer, store personnel, and company.
Hen Tick Foods
Assistant Manager
08.2019 - 10.2019
Job overview
- Led multidisciplinary digitization effort between HR, Administration, and IT
- Demonstrated existing features of Microsoft Teams and SharePoint integration useful to improve inter-and cross-departmental collaboration
- Communicated Company Emergency Response Team (CERT) mandate.
A*STAR
HR Partnering Assistant
02.2019 - 04.2019
Job overview
- Outsourced to assist HR Partner on operations at Institute of Chemical and Engineering Sciences, Jurong Island.
- Learned and adapted quickly to new technology and software applications.
Aetos Holdings
Assistant Manager
07.2015 - 10.2018
Job overview
- Led team of 7 members in HR Department, focused on recruiting of corporate functions and HRIS (Unit4 Prosoft)
- Partnered with organization's second-largest uniformed business unit
- Advocated Progressive Wage Model (PWM) implementation, Annual Security Agency Grading, Annual Performance Appraisal, MOM Overtime Exemption Order, and Manpower Planning
- Appointed to Business Continuity Management Committee’s Internal Audit team
- Completed 3 rounds of department audit as HR representative in Annual bizSAFE Certification Exercise.
EDMI Limited
Senior HR Executive
10.2014 - 07.2015
Job overview
- Anchored Compensation & Benefits with Payroll processing (Timesoft)
- Aligned workflows, processes, and forms for Annual Performance Review
- Volunteered to mentor Recruitment and Training team.
- Maintained human resources regulatory compliance with MOM legislation.
- Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
A*STAR
Senior Officer
08.2000 - 10.2014
Job overview
- Evolved into efficient HR, transit through merger, shared services, job function rotations, alignment, progression, and skills training opportunities
- Supported rapid expansion of ASTAR's largest research entity by assembling 5-member team comprised of new hires.
- Designed new salary proposal/review form template in excel with drop-down and embedded formulas.
- Launched Employee Self Service training module for local ad hoc training, pilot in A*STAR.
- Eliminated need for screenshots and prints by introducing on-screen data verification
- Replaced printed staff handbook booklet with rewritable CD-R 2007
- Implemented 10 SAP training module enhancements, proposed 5 and 3 were considered global change.
- Organized 2-day Experiential Learning Programme at Outward Bound Singapore, for over 300 research scientists, engineers, and corporate services employees from merger of two Research entities and in transition to Training portfolio.
- Recruited 250 interns/FYP students which far exceeded the KPI by 37% to attract diverse talents of various nationalities.
M C Packaging
Training Officer
07.1997 - 07.2000
Job overview
- Conducted NTC2/3 in Mechanical Engineering (Theory & Practical), component of ITE-accredited In-House Apprenticeship Programme
- Raised overall education profile of technicians and production operators through qualification upgrade
- Designated examination paper translator (English/Chinese) as well as invigilation duties.
Education
Singapore Furniture Industry Council InstituteSingapore
Certificate from Interior Fit-out Specialist, Career Conversion Programme
2022 - 2022
University Overview
Singapore PolytechnicSingapore
Certificate (Full Time) from Cloud Computing & Architecting
2020 - 2021 (1 education.year_Label)
University Overview
Lithan AcademySingapore
Certificate (Part Time) from SAP Enterprise Resource Planning (ERP) HR Function
2016 - 2017 (1 education.year_Label)
University Overview
Murdoch UniversitySingapore
Bachelor of Commerce (Part Time) from Human Resource Management
2010 - 2012 (2 education.years_Label)
University Overview
Singapore PolytechnicSingapore
Diploma (Full Time) from Mechanical Engineering (Sys Design)
1990 - 1994 (4 education.years_Label)
University Overview
Skills
AgilePersuasivePublic speaking
‘Big Picture’
Visual compositionPractice makes perfectEfficientOriginalOffice 365
HRIS (SAP with Payroll, Unit4, Timesoft Payroll)
Adobe Creative Cloud
Lightroom, Photoshop, Illustrator, Rush, Pro, Express
Social Media Tools
Personality Profiling Tools
Accomplishments
Accomplishments
Milestones (2009 onwards) include:
- Constructed a portable platform out of 2 abandoned metal shelving for moving bulky merchandise in a restricted indoor space
- Influenced a key member of the senior management to take a momentous step forward as a role model, overcoming the fear of change
- Coordinated effort between HR and core business to reestablish and maintain a consecutive "A" grade from 2016 to 2018 in the Annual Security Agency Grading Exercise
- Introduced a series of advanced problem-solving strategies between 2009 and 201. A noteworthy instance comprises an overnight behavioral shift using gamification by applying a collaborative balance scorecard metrics improvised template which also fostered problem-solving individually and as a team.It was then adopted by other HR teams.
Timeline
Singapore Furniture Industry Council Institute
Certificate from Interior Fit-out Specialist, Career Conversion Programme
2022 - 2022
Carpenter/Installer
Moment Design MFG Pte Ltd
04.2022 - 04.2023
Sales Assistant (Part time)
FaiPrice Xpress
05.2021 - 03.2022
Singapore Polytechnic
Certificate (Full Time) from Cloud Computing & Architecting
2020 - 2021 (1 education.year_Label)
Assistant Manager
Hen Tick Foods
08.2019 - 10.2019
HR Partnering Assistant
A*STAR
02.2019 - 04.2019
Delivery Rider (Freelance)
Grabfood
2019 - 2021 (2 education.years_Label)
Lithan Academy
Certificate (Part Time) from SAP Enterprise Resource Planning (ERP) HR Function
2016 - 2017 (1 education.year_Label)
Assistant Manager
Aetos Holdings
07.2015 - 10.2018
Senior HR Executive
EDMI Limited
10.2014 - 07.2015
Murdoch University
Bachelor of Commerce (Part Time) from Human Resource Management
2010 - 2012 (2 education.years_Label)
Senior Officer
A*STAR
08.2000 - 10.2014
Training Officer
M C Packaging
07.1997 - 07.2000
Singapore Polytechnic
Diploma (Full Time) from Mechanical Engineering (Sys Design)
1990 - 1994 (4 education.years_Label)