Herchelle Valentina
Software Consultant
Summary
Experienced software developer with a strong background in the banking industry, transitioning to a solution consultant role. Currently employed as a software consultant in the public sector, refining expertise in delivering effective solutions. Demonstrated success in collaborating with clients to understand their needs and providing tailored software solutions. Committed to continuously expanding knowledge and skills to deliver exceptional results in the ever-evolving technology landscape.
Overview
10
10
years of professional experience
Work History
Software Consultant
NEC Asia Pacific Pte. Ltd.
07.2024 - Current
- Performed proof of concept demonstrations, instructing potential customers on benefits of Product.
- Drafted integration plans to ease assimilation of products into customers' business infrastructure
- Designed post-sale training curricula to educate customers on use and maintenance of products.
- Enhanced customer experience by gathering feedback on solution performance, identifying areas for improvement, and collaborating with product teams to address concerns promptly.
- Served as a trusted advisor for clients, providing strategic insights and recommendations based on in-depth analysis of their unique challenges and opportunities.
Perdure Technology Pte Ltd
Associate Product Manager (Part-time Contract)
01.2024 - 06.2024
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Coordinated project planning and execution with team members and team leads.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Launched successful products by conducting thorough market research and identifying customer needs.
- Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
- Led cross-functional teams to deliver high-quality products on time and within budget constraints.
Data Engineer
DBS Bank
12.2021 - 03.2023
- Optimized data processing by implementing efficient ETL pipelines and streamlining database design.
- Collaborated on ETL (Extract, Transform, Load) tasks, maintaining data integrity and verifying pipeline stability.
- Enhanced data quality by performing thorough cleaning, validation, and transformation tasks.
- Automated routine tasks using Python scripts, increasing team productivity and reducing manual errors.
- .Fine-tuned query performance and optimized database structures for faster, more accurate data retrieval and reporting.
- Led end-to-end implementation of multiple high-impact projects from requirements gathering through deployment and post-launch support stages.
- Streamlined complex workflows by breaking them down into manageable components for easier implementation and maintenance.
- Provided technical guidance and mentorship to junior team members, fostering a collaborative learning environment within the organization.
Associate Product Manager
Myloh (Part-time Contract)
01.2020 - 11.2021
- Developed product documentation to communicate upcoming features and products to internal teams.
- Developed comprehensive product roadmaps, outlining key milestones and deliverables.
- Analyzed user behavior data to identify patterns that informed future feature developments or enhancements.
- Consulted with product development teams to enhance products based on customer interest data..
- Implemented agile methodologies to improve project management efficiency and team collaboration.
- Coordinated beta testing programs to gather valuable user feedback before public release of products.
- Liaised with clients to better understand business needs and current market landscape.
- Created and managed social media campaigns to increase brand engagement.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Mentored local personnel on best practices and protocols to maximize productivity.
Software Developer
PC Management Pte. Ltd.,
03.2017 - 06.2019
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
- Ensured seamless integration of Java-based applications with databases, APIs, and other systems.
- Developed user-friendly interfaces for web applications, improving user experience and satisfaction.
- Simplified complex data processes, enabling more efficient data management and retrieval.
- Developed and implemented robust security protocols, safeguarding against potential threats and vulnerabilities.
Web Developer
Logos Nouveau Culinary Services Pte. Ltd., Singapo
10.2014 - 07.2016
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Provided front-end development support, creating visually appealing designs that aligned with brand standards.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
Education
Bachelors - Computer Engineering
Anna University
India04.2011
Skills
Technical Support
Project Management
Software Development
Software Analysis
Promotional Communication
Forecasting and budgeting
Workflow Analysis
Technical Analysis
Product development
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Planning and Coordination
Teambuilding
Written Communication
Multitasking Abilities
Analytical and Critical Thinking
Timeline
Software Consultant
NEC Asia Pacific Pte. Ltd.
07.2024 - Current
Perdure Technology Pte Ltd
Associate Product Manager (Part-time Contract)
01.2024 - 06.2024
Data Engineer
DBS Bank
12.2021 - 03.2023
Associate Product Manager
Myloh (Part-time Contract)
01.2020 - 11.2021
Software Developer
PC Management Pte. Ltd.,
03.2017 - 06.2019
Web Developer
Logos Nouveau Culinary Services Pte. Ltd., Singapo
10.2014 - 07.2016
Bachelors - Computer Engineering
Anna University