Summary
Hardworking as Domestic Worker bringing 5 years in singapore of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. And while work in singapore as domestic helper, i get chance to take course study on my free time, and i get Advance Diploma Hospitality management, i hope sir/madam can give me chance and opportunity to prove myself. thank you
Overview
2
2
Work as Staff Nurse in Indonesia
3
3
Work as domestic worker take care new born and house work
2
2
Domestic Worker Take care little girl (Nanny)
7
7
years of professional experience
Work History
Domestic Helper
Mahima Chandra
07.2022 - Current
- To be information that i am joining them at july 2022.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Answered telephone and doorbell, took messages, and relayed information to owner.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Adhered to professional house cleaning checklist.
Domestic Helper
Athrea
121 Tanjong rhu singapore, Singapore
02.2018 - 04.2022
- I end up my contract at april 2022, we still contact. my relationship with my previous employer is so good we like family.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Answered telephone and doorbell, took messages, and relayed information to owner.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Cared for houseplants by frequently watering during owners' absence.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Staff Nurse
Bpm. Masfiyah
Batam city indonesia, Indonesia
04.2016 - 01.2018
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Monitored and assessed mother and newborn after delivery to ascertain proper healing and recovery.
- Educated new parents on how to properly care for infants by instructing parents on bottle feeding, bathing, circumcision care and breastfeeding.
- Assisted mothers in establishing breastfeeding relationships with infants with proper latching demonstrations.
- Supported pregnant women in healthy labor processes.
Education
Advance Diploma - Hospitality Management
05.2022
Bachelor of Science - Nursing
09.2015
Skills
- Guest Service and Support
- English Language Fluency
- Room Assignments
- Room and Public Space Cleaning
- Warm and Friendly
- Operational Efficiency
- Active Listening
- Critical Thinking
- Hospitality Management
- Health and Safety Compliance
- Guest Satisfaction
Languages
Indonesian
Advanced (C1)
English
Intermediate (B1)
Malay
Upper intermediate (B2)
Hindi
Beginner (A1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Domestic Helper - Mahima Chandra
07.2022 - Current
Domestic Helper - Athrea
02.2018 - 04.2022
Staff Nurse - Bpm. Masfiyah
04.2016 - 01.2018
Addison Institute - Advance Diploma , Hospitality Management
University of Batam - Bachelor of Science, Nursing
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