Henry Tan
Summary
Proven Assistant Manager with a track record of enhancing customer experience and fostering positive work environments at ManNa Korean. Skilled in money handling and decision-making, demonstrated through increased cash accuracy. Excelled in high-pressure situations, showcasing exceptional time management and problem-solving abilities. Achieved significant improvements in order accuracy and productivity.
Overview
3
3
years of professional experience
Work History
Assistant Manager
ManNa Korean
12.2022 - Current
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Food Runner
Haidilao Hot Pot
04.2022 - 12.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Prep Cook
Mackenzie Rex
09.2021 - 04.2022
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Diploma - Chinese Cuisine
Ambitious Academy
Malaysia04-2021
SPM -
SMK Taman Pelangi
Malaysia03-2015
Skills
- Money handling
- Decision-making
- Problem-solving
- Time management
Timeline
Assistant Manager
ManNa Korean
12.2022 - Current
Food Runner
Haidilao Hot Pot
04.2022 - 12.2022
Prep Cook
Mackenzie Rex
09.2021 - 04.2022
Diploma - Chinese Cuisine
Ambitious Academy
SPM -
SMK Taman Pelangi
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