Summary
Overview
Work History
Education
Skills
Certification
Extra-curricular activities
Timeline
Generic
Hen Tan

Hen Tan

Technical Pre-sales Solutions Profession

Summary

Versatile cybersecurity leader with 18 years of cross-functional experience in enterprise security architecture, cloud security, threat intelligence, identity and access management, and security operations. Proven ability to drive security strategy and execution across diverse industries and global markets. Expertise in leading the design and deployment of Zero Trust frameworks, orchestrating SOC-as-a-Service and MSSP models, and integrating next-gen SIEM and EDR platforms. Skilled in presales consulting, solution engineering, and stakeholder engagement - from technical workshops to C-level advisory. Successfully managed complex, multi-region security projects including Smart City and critical infrastructure deployments. Trusted public speaker and advocate for secure-by-design principles, known for aligning cybersecurity initiatives with business objectives and operational resilience. Passionate about empowering organizations to anticipate, withstand, and respond to evolving cyber threats.

Overview

14
14
years of professional experience
5
5
Certifications
2
2
Languages

Work History

Technical Account Manager

Nexus Ingroupe
07.2023 - Current
  • Spearhead presales consulting for digital identity solutions, enabling enterprise clients to adopt Zero Trust security architectures.
  • Collaborate with sales teams and train channel partners across the AMEA region to drive cybersecurity solution adoption.
  • Manage complex projects—including the Smart City Project in the Middle East—to ensure seamless security solution integration.
  • Deliver technical presentations at industry events, reinforcing trust with C‑level stakeholders.

Solutions Architect

Ensign Infosecurity Private Limited
10.2019 - 07.2023
  • Engineered comprehensive security architectures that seamlessly integrated client business goals with regulatory standards and industry best practices.
  • Developed and delivered customized technical proposals, contributing to the successful award of tenders valued at over SGD$10M.
  • Led numerous turnkey cybersecurity projects incorporating MSSP services, complex solution integrations, and advanced SIEM deployments that enhanced threat detection and accelerated incident response times.
  • Collaborated with cross‑functional teams to strengthen overall cybersecurity posture and effectively mitigate risks.

Cyber Security Architect

DXC Technology Limited
05.2020 - 10.2020
  • Guided enterprise clients in navigating complex cybersecurity challenges by designing robust cloud security and identity management architectures that aligned with both business objectives and regulatory requirements.
  • Collaborated closely with sales and technical teams to pinpoint client needs and deliver persuasive technical presentations and proposals, contributing to secured contracts exceeding USD$2 million.
  • Provided strategic recommendations and best practices that enhanced client security postures, streamlined incident response processes, and mitigated emerging risks.
  • Acted as a trusted advisor, ensuring the successful integration of comprehensive cybersecurity solutions and fostering long-term client partnerships.

Enterprise Solution Architect

Keppel Corporation
12.2017 - 05.2019
  • Developed technology roadmaps and complex IT solutions, ensuring compliance with industry regulations.
  • Led the creation of a modern workspace within 4 months, showcasing an entrepreneurial spirit and commitment to innovation.

Senior Technical Solutions Manager

BlackBerry Singapore Limited
08.2016 - 12.2017
  • Increased channel partners through training and pre-sales activities, demonstrating leadership and adaptability.
  • Conducted pre-sales activities, including POVs and POCs, successfully closing a USD$1 million deal in China, the largest in the region.
  • Collaborated with cross-functional teams to design and deliver integrated cybersecurity solutions that effectively mitigated risks and reinforced clients’ overall security frameworks.

Senior Premier Mission Critical Specialist

Microsoft Operations Limited
10.2011 - 07.2016
  • Acted as a trusted advisor for Microsoft’s Premier Mission Critical accounts across Southeast Asia, delivering expert guidance on designing and implementing robust security solutions.
  • Spearheaded comprehensive risk assessments and threat analyses, developing proactive incident response and business continuity plans that strengthened clients’ overall cybersecurity posture.
  • Collaborated closely with enterprise clients to integrate best practices in IT service management and security, ensuring that critical infrastructures were resilient against evolving cyber threats.
  • Managed high-revenue accounts and turned challenging security situations into strategic opportunities, consistently generating multimillion-dollar revenue while ensuring high customer retention rates.
  • Earned top talent recognition for three consecutive years (2012–2015) and achieved rapid career progression through two promotions within five years, underscoring a proven track record in cybersecurity leadership and crisis management.

Education

Master of Science - Cybersecurity

EC-Council University
United States Of America
05.2019 - 07.2021

MBA - Business Administration

Sabi University
France
05.2019 - 07.2021

Executive MBA - Business Administration

Quantic University
United States Of America
01.2020 - 10.2021

BSc - Business Computing and Information Technology

University of Wales, Cymru
07.2006 - 12.2008

Professional Diploma in Data Science - WSQ Diploma in Infocomm Technology (Data)

Lithan Academy
Singapore
04.2001 -

Skills

ITIL framework

Sales support

Problem-solving

Written communication

Problem-solving abilities

Excellent communication

Adaptability and flexibility

Technical consulting

Relationship building

Solution selling

Attention to detail

Teamwork and collaboration

Certification

(ISC)²: CISSP, CCSP, SSCP

Extra-curricular activities

Executive Committee Member
(ISC)² Singapore Chapter
October 2020 – November 2024

  • Elected by members to serve on the Executive Committee, holding multiple key leadership roles including Secretary, Treasurer, and Data Protection Officer.
  • Played an instrumental role in the Chapter’s community engagement and strategic growth through active volunteerism and event leadership.
  • Supported and represented the Chapter at high-profile cybersecurity events such as GovWare, RSA Singapore, Black Hat Asia, and MOE school outreach initiatives.
  • Led and mentored aspiring cybersecurity professionals through the Cybersecurity Career Mentoring Program, Study Groups, and the (ISC)² Scholarship Panel.
  • Recognized for significant contributions leading to the Chapter being awarded (ISC)² Asia-Pacific Regional Chapter of the Year – 2019
  • Appointed as a certified (ISC)² instructor for CISSP, CCSP, and SSCP certifications; also led study groups for each respective domain, fostering knowledge sharing and certification readiness across the cybersecurity community.

Timeline

Technical Account Manager

Nexus Ingroupe
07.2023 - Current

Cyber Security Architect

DXC Technology Limited
05.2020 - 10.2020

Executive MBA - Business Administration

Quantic University
01.2020 - 10.2021

Solutions Architect

Ensign Infosecurity Private Limited
10.2019 - 07.2023

Master of Science - Cybersecurity

EC-Council University
05.2019 - 07.2021

MBA - Business Administration

Sabi University
05.2019 - 07.2021

Enterprise Solution Architect

Keppel Corporation
12.2017 - 05.2019

Senior Technical Solutions Manager

BlackBerry Singapore Limited
08.2016 - 12.2017

Senior Premier Mission Critical Specialist

Microsoft Operations Limited
10.2011 - 07.2016

BSc - Business Computing and Information Technology

University of Wales, Cymru
07.2006 - 12.2008

Professional Diploma in Data Science - WSQ Diploma in Infocomm Technology (Data)

Lithan Academy
04.2001 -
Hen TanTechnical Pre-sales Solutions Profession