Summary
Overview
Work History
Education
Skills
Personal Details
Hobbies
Timeline

HEMLATA NEGI

Singapore

Summary

  • Open-Mindedness: You describe yourself as an open-minded and straightforward individual.
  • Passion for People: You have a strong passion for your work and enjoy interacting with new people.
  • Adaptability: You believe in the importance of continuous learning and adapting to an ever-changing world.
  • Team Orientation: You focus on building teamwork as a primary driver for organizational growth work for organizational growth.

Overview

9
9
years of professional experience

Work History

Sr. Officer

Apeejay School Kharghar (CBSE)
Kharghar Navi Mumbai
08.2020 - 11.2020
  • Handling incoming and outgoing Communication, transferring to the concern department.
  • Reverting on the Mails.
  • Greeting visitors, parents and guide as needed.
  • Providing details about the RTE /Regular Admission for the following classes.
  • Creating, maintaining, and entering information into Fabs.
  • Maintaining the GR of new student.
  • Making entries in Saral portal.
  • Making Income Tax or Reimbursement Letter
  • Taking care of Picnic Refund (Chq) and keeping records.
  • Arranging an Interaction of new Admission with the admission committees.
  • Taking the Chq (tuition fees) on behalf of the account team.
  • Managing filling system.
  • Coordinating events as necessary

Sr. Officer Administrative

Claris Lifesciences Pvt Ltd.
04.2017 - 02.2020
  • Providing front office support, and handling the visitors, guests and employees daily.
  • Handling candidates for interview.
  • Handling queries and responding with the best suggestion.
  • Handling courier & telephones bills.
  • Following up with courier companies.
  • Checking emails frequently.
  • Arranging the cab facility for employees travelling for official purpose.
  • Handling incoming and outgoing calls.
  • Transferring calls to concerned departments.
  • Receiving, informing & guiding visitors.
  • Supporting top management and other staff as needed.

FRONT OFFICE/ADMIN EXECUTIVE

House of Anita Dongre Pvt. Ltd.
06.2016 - 01.2017
  • Visitor Management
  • Receiving and directing visitors to the concerned team as well as addressing their queries feasibly.
  • First Aid Medicines Stock
  • Coordinating with concerned facility staff and ensuring office First Aid Kit is up-to-date consistently.
  • Meeting Room and Guest Rooms Allocation/ Booking
  • Booking the meeting room through the software and confirming the booking of same per user's request.
  • Assisting the users with booking process and ensuring the booked meeting rooms are adequately utilized through the assigned time slots.
  • To receive & process the reservation requests of future guests.
  • Call Management
  • Receiving external calls and directing those to employees as per company guidelines
  • Providing information to internal callers in relation to queries regarding facilities available around the office.
  • Connecting conference calls to employees.
  • Call Logs.
  • Mails
  • Scanning and Drafting Important Letters.

FRONT OFFICE/ADMIN EXECUTIVE

Mahindra Holidays and Resorts India Ltd.
12.2011 - 05.2016
  • Member Management at front office
  • Handling Member Walk-Ins.
  • Handling Members on Call Query.
  • Maintaining Customer Relations and arranging callbacks from Concern Department.
  • Coordinating with Various Departments.
  • Vendor Management:
  • Maintaining Courier related work (In & Out).
  • Keeping & Maintaining records of Stationary or other requirement like Miscellaneous Expenses (Phone bill, Electric Bill etc.)at Branch
  • Dealing with Placement Agencies
  • Updating and maintaining Muster/Records.
  • Vendor Payments & Relations.
  • HR Assistance :
  • Keeping records of candidates and schedule their interview with Respective Department Heads.
  • Maintaining Employees Joining & Exit Records
  • Maintaining Employees Attendance Muster every month.
  • Helping them solve issues related to Salary or any other in any.
  • Working on Employees Satisfaction Program.

FRONT OFFICE ASSISTANT

HOTEL ROYAL GARDEN
Mumbai
  • Handling telephone calls (EPBAX) & welcoming guest to the organization.
  • To handle cash & take guest check in.
  • To guide guest about sightseeing places & show the importance of our country.
  • To ensure 0 % customer loss by designing client retention programs.
  • To send c-form to crime branch office informing about foreign clients.
  • To establish quality service by regular coordination with worldwide agents.
  • To provide sales training and customer development programs for new staff.
  • To handle transit customers.
  • To help guests with foreign exchanges.
  • To help guests in further travel plans.
  • To achieve highest productivity and quality standard in providing service.
  • To interact with guests & know what they like & how they choose the hotel.
  • To allotment of rooms as per the guest requirements.
  • To initiate the guest to check with other sections of the hotel & help organization. to generate more revenue from other departments.
  • To provide strategic impetus and direction to the business.
  • To ensure optimum results.
  • (Mumbai) {3star+} (6months)

Education

SWAMI VIVEKANAND HIGH SCHOOL, MUMBAI

H.S.C. -

K.J.Somaiya College
  • Mumbai Board
  • GPA: Second

S.S.C -

SWAMI VIVEKANAND HIGH SCHOOL, MUMBAI

Skills

  • Guest Relations & Reception: Welcomed guests to the organization and handled all check-in procedures
  • Communication Management: Managed incoming and outgoing telephone calls using the EPBAX system
  • Financial Transactions: Handled cash payments and assisted guests with foreign currency exchange
  • Concierge Services: Guided guests regarding local sightseeing and travel plans to promote national tourism
  • Administrative Compliance: Prepared and sent "C-forms" to the crime branch office to report information on foreign clients

Personal Details

English, Hindi, Marathi.

Hobbies

Interpersonal & Cultural Hobbies
  • Traveling & Cultural Exploration: Given your background in Tourism Studies (BTS) and your experience guiding guests on sightseeing, this shows a genuine interest in geography and diverse cultures.
  • Networking & Community Volunteering: This aligns with your stated passion for interacting with new people.
  • Yoga or Fitness: Staying active helps maintain the high energy levels needed for a fast-paced administrative environment.

Timeline

Sr. Officer - Apeejay School Kharghar (CBSE)
08.2020 - 11.2020
Sr. Officer Administrative - Claris Lifesciences Pvt Ltd.
04.2017 - 02.2020
FRONT OFFICE/ADMIN EXECUTIVE - House of Anita Dongre Pvt. Ltd.
06.2016 - 01.2017
FRONT OFFICE/ADMIN EXECUTIVE - Mahindra Holidays and Resorts India Ltd.
12.2011 - 05.2016
FRONT OFFICE ASSISTANT - HOTEL ROYAL GARDEN
SWAMI VIVEKANAND HIGH SCHOOL - ,
K.J.Somaiya College - H.S.C.,
SWAMI VIVEKANAND HIGH SCHOOL - S.S.C,
HEMLATA NEGI