Summary
Overview
Work History
Education
Skills
Certification
Domains
Accomplishments
Languages
Timeline
Disclaimer
Generic
Hemant Garg

Hemant Garg

Summary

~13 years of total IT experience in field of being Product Owner / Product Manager, BA, d2Tech PO, Functional-Automation tester (last 9 years of experience completely into Product Owner / BA role & prior 2.5+ years of experience as BA+QA) Working as a PO for a Cards project, acting as a liaison between Business & Agile squads and owning a completed product, its deliverables and enhancements.

Strong knowledge of core banking- Cards & Payments domain specifically on issuing side (card issuance, maintenance, tokenization), Card lifecycle including delinquency, fraud & dispute, payments, authorization, processing, clearing & settlements, Rewards Redemptions and Benefits) Good knowledge & hands on experience of JIRA & Confluence tools in terms of creating & maintaining High level, Functional and NFR Requirement Documents, GUI specifications, API (Business service-SOAP/ Component service-REST) specification, Integration documentation, Data models and integration, Micro services, UML. OKR and KRA metrics finalization, hands-on with analytics tools like Adobe Analytics, marketplace, Qualtrics, and Tableau Server. Methods for estimation & forecasting, Burn down/up techniques, User Stories, ATDD, TDD, BDD. Constantly working on Business case creation for new features, enhancements with financials (Net financial benefits, cost vs profit analysis, NPV) Have designed GUI automation using Selenium Jbehave (Java), Robot-framework (Python), API testing using SOAP UI 5.2 (Groovy scripting) & Robot-framework, NFR (Performance, Load, Stress Testing) using Load Runner, Performance Center. Highly motivated & adaptive with the ability to grasp things quickly & possess excellent interpersonal, technical & communication skills.

Overview

13
13

Years of IT experience

6
6

Profesional Certification

Work History

Associate Vice President – Product Owner - Rewards

Barclays Bank
02.2021 - Current
  • Implemented comprehensive systems for rewards and benefits associated with co-branded and PLCC credit cards.
  • Co-ordinated with partners from various sectors such as Aviation, Retail, Automobile, Hotel and Cruises.
  • Led cross-functional teams to implement strategic initiatives at Barclays Bank.
  • Analyzed market trends and provided insights to guide business strategy decisions.
  • Managed budgeting processes to ensure optimal resource allocation across projects.
  • Led agile ceremonies, including sprint planning and retrospectives, to enhance team performance.
  • Analyzed user feedback and market research to inform product development strategies.
  • Defined product vision, strategy, and roadmap in alignment with company goals.
  • Developed user stories, acceptance criteria, and mockups for new features.

Business Analyst + Scrum Master

Accenture Sol. Pvt. Ltd.
Pune
08.2015 - 02.2021
  • Designed and implemented end-to-end systems for card issuance, maintenance, and transactions.
  • Facilitated Agile workshops and scrum rituals as Scrum Master to enhance team performance.
  • Removed impediments blocking team delivery by coaching members to identify solutions independently.
  • Assessed scrum maturity and guided teams toward sustainable high-performance levels.
  • Collaborated with Product Owner and Business Analysts to refine and manage product backlog.
  • Defined granular features and obtained client approval through detailed workshops.
  • Created analysis documents, flow diagrams, and functional specifications in Confluence.
  • Monitored implementation progress and provided functional support throughout project lifecycle.

Business Analyst + QA

Accenture Sol. Pvt. Ltd.
Chennai
05.2013 - 06.2015
  • Designed and implemented requirements for leading Air and Ocean cargo companies.
  • Facilitated workshops to gather client requirements effectively.
  • Created and secured approval for functional requirement documentation.
  • Conducted walkthroughs of functional requirements with Development and Test teams.
  • Developed test plans, schedules, use cases, functional test cases, and test data.
  • Performed peer reviews of functional and test artifacts produced by team members.
  • Executed test cases, verified UI results against database using SQL, and logged defects in JIRA.
  • Reported daily status updates and testing progress highlights to senior management.

Education

B. Tech - Biotechnology

VIT Vellore
Vellore
05-2013

XII std. -

C.B.S.E board
Jodhpur

X std. -

R.B.S.E Board
Jodhpur

Skills

  • Product Owner
  • Business Analyst
  • Scaled agile
  • Requirement gathering
  • Requirement analysis
  • Feasibility check
  • User story creation
  • Grooming
  • Figma
  • Visual Studio Code
  • JIRA
  • Confluence
  • Visio
  • Jenkins
  • Load Runner
  • Performance Center
  • Willy
  • Google Cloud Platform
  • KPI tracking
  • Forecasting
  • Product management
  • Agile methodologies
  • Stakeholder engagement
  • Requirements gathering
  • Problem solving
  • Cross-functional collaboration
  • Data-driven decision making
  • Business development
  • Financial acumen
  • Business planning

Certification

  • Certified ICAgile Certified Professional-Product Owner
  • Certified Scrum Product Owner (CSPO)
  • Certified Scaled Agile Practitioner from Scaled Agile Academy, USA.
  • Certified Scrum Master (CSM)
  • Google Cloud Certified Associate Cloud Engineer
  • BCS ISEB BA (Business Analyst) Foundation certificate.

Domains

  • Core Banking
  • Cards
  • Rewards
  • Payments
  • Retail banking
  • Money Transfer
  • Card issuance
  • Card maintenance
  • Tokenization
  • Card lifecycle
  • Delinquency
  • Fraud
  • Dispute
  • Authorization
  • Clearing & Settlements
  • Loan and mortgage

Accomplishments

  • Received recognitions from Barclays USCB leadership, Cards platform MD, Directors and colleagues.
  • Won highest & prestigious ‘Accenture Celebrates Excellence’ (ACE) Award twice in Special category ‘Client Champion’ in Q4-2017 & Q4-2014 for Individual- Excellence in Business Operations -Contribution to Delivering a Client Centric Outcome.
  • Rising Star award for Q4 (2015) FS- DU level.
  • Continuously received Performance points & Appreciation mails from Supervisor & On-shore/off-shore managements & clients.
  • Served as President of the only official eco club of University, Energy & Environment Protection Club (E2PC) during July 2011- August 2012.
  • Cricket Team captain for the project & won 2 intra –organization cricket Tournament held in Chennai & Pune, India.
  • Organized numerous innovative events both in & out of college campus.

Languages

Hindi
First Language
English
Advanced (C1)
C1
German
Beginner (A1)
A1

Work Type

Full Time

Work Location

Hybrid

Timeline

Associate Vice President – Product Owner - Rewards

Barclays Bank
02.2021 - Current

Business Analyst + Scrum Master

Accenture Sol. Pvt. Ltd.
08.2015 - 02.2021

Business Analyst + QA

Accenture Sol. Pvt. Ltd.
05.2013 - 06.2015

B. Tech - Biotechnology

VIT Vellore

XII std. -

C.B.S.E board

X std. -

R.B.S.E Board

Disclaimer

I hereby declare that all the details given above are true to the best of my knowledge.

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Hemant Garg