Hema Pauldurai

DevOps Engineer with 6+ years of experience specializing in CI/CD automation, cloud-native transformation, and large-scale DevOps platform migrations. Currently working with the Monetary Authority of Singapore (MAS) to lead the migration of enterprise CI/CD workflows from CloudBees Jenkins CDRO to GitLab CI/CD, enabling more scalable, secure, and automated delivery pipelines. Skilled in designing and implementing end-to-end GitLab CI/CD solutions, integrating toolchains such as Jira, SonarQube, Nexus, Fortify, and ServiceNow. Proven ability to modernize legacy pipelines, standardize automation templates, and optimize deployment processes across containerized and virtualized environments. A certified GitLab Engineer (completed Level 1 and Level 2 GitLab certifications), passionate about driving DevOps maturity, continuous delivery excellence, and seamless cloud-native adoption.

Results-driven DevOps Engineer with 6+ years of hands-on experience in designing, automating, and optimizing mission-critical deployments across on-premises and cloud environments (AWS, Azure, GCP). Skilled in implementing CI/CD pipelines, containerization, and infrastructure automation using tools like GitLab CI/CD, Jenkins, Docker, Kubernetes, Terraform. Proven expertise in integrating security, quality, and monitoring into DevOps workflows, enabling faster and more reliable software delivery. Adept at collaborating with cross-functional teams to streamline release processes, improve scalability, and reduce deployment times by up to 70%. Passionate about continuous improvement, cloud-native transformation, and delivering robust, production-ready solutions.

• Designed, deployed, and managed cloud infrastructure using Terraform across AWS and Azure
• Automated infrastructure provisioning using Terraform and Helm for Kubernetes deployments
• Deployed and managed containerized applications using Docker and Kubernetes (EKS & AKS)
• Configured Helm charts for Kubernetes applications for consistent deployments
• Implemented NGINX Ingress and Azure AGIC for traffic management in Kubernetes clusters
• Configured AWS ALB/NLB and Azure Application Gateway for high availability
• Managed AWS RDS (PostgreSQL, MySQL) for high-availability database solutions
• Developed automation scripts in Bash, Python, and PowerShell for cloud provisioning
• Worked in an Agile environment, using JIRA for issue tracking and sprint planning

• Managed and supported application builds on Linux and Windows environments
• Implemented Maven build automation, scheduled nightly and weekly builds
• Troubleshot build failures, identifying root causes and optimizing build processes
• Worked on AWS EC2 instance provisioning and deployment
• Administered Git version control, defining branching strategies and creating baselines
• Created and managed Docker containers for lightweight, efficient deployments
• Automated CI/CD pipelines using Jenkins and managed Nexus for artifact storage
• Deployed and monitored applications using Grafana, Prometheus, and ELK Stack
• Configured JIRA automation in Jenkins builds and deployment

• Provided prompt customer service via phone and email
• Maintained knowledge of company products, policies, and troubleshooting processes
• Assisted customers with inquiries, documenting interactions and resolutions