Hein Thura Soe
Summary
Accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Passionate professional skilled in cleaning rooms and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Housekeeping and Guest Request Runner
RC Hotels PTE LTD
Singapore
10.2022 - Current
- Responded proactively to requests from supervisors and guests
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with guests, fostering positive relationships.
- Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
- Delivered correct items to the correct rooms according to order documentation.
- Greeted customers and provided outstanding customer service.
- Exhibited attention to detail when cleaning guest rooms, making beds, and replenishing toiletries for optimal guest satisfaction.
- Maintained a professional appearance and positive attitude throughout daily tasks, contributing to an overall pleasant experience for both guests and colleagues alike.
- Reported damages or missing items in rooms promptly, ensuring swift resolution of issues affecting guest stays.
- Reduced guest complaints by maintaining a clean and well-organized environment for their comfort and satisfaction.
- Received positive feedback from guests on the overall cleanliness of their rooms, contributing to high customer satisfaction ratings.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
Education
High School Diploma -
NO;1 Basis Education High School Thanbyuzayat
Mon State,Myanmar2019
Skills
- Customer Service
- Efficient Pacing
- Guest Relations
- Flexibility Improvement
- Emergency Response
- Quick Learner
- Teamwork and Collaboration
- Time Management
- Strong Work Ethic
- Problem-Solving
- Quality Control
Hobbies
Reading,listening music,playing football,learning english,
Languages
English
Upper intermediate (B2)
Myanmar
Advanced (C1)
Timeline
Housekeeping and Guest Request Runner
RC Hotels PTE LTD
10.2022 - Current
High School Diploma -
NO;1 Basis Education High School Thanbyuzayat