Hector Raj
Summary
Adept at driving growth and fostering strong client relationships, I excelled as a Business Development Executive at Verminator Private Limited, closing $20K monthly through strategic sales and marketing. My expertise in customer relationship management and exceptional listening skills have consistently enhanced customer satisfaction and acquisition.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Development Executive
Verminator Private Limited
08.2022 - Current
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Closed an average of $20K per month (Non Tender sales)
Pest Control Technician
Verminator Private Limited
08.2017 - 04.2019
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
Education
Bachelor Of Business Administration - Business Administration
Singapore Institute of Management
Singapore08.2022
Skills
- Sales and Marketing
- Team Leadership
- Customer Service
- Decision-Making
- Sales Presentations
- Relationship Building
- Customer Satisfaction
- Customer Relationship Management
- Negotiations
- Issue Resolution
- Excellent listening skills
- Relationship building and rapport
- FLUENT IN LANGUAGE
- Contract Review
- Analytical problem solver
- Customer Acquisition
Certification
Work at Height Certification
Certificate for great sales performance for year 2022- 2023
Environmental Service Award Certification
Vector Control Technician Certification
Languages
Chinese (Mandarin)
Beginner (A1)
English
Bilingual or Proficient (C2)
Timeline
Business Development Executive
Verminator Private Limited
08.2022 - Current
Pest Control Technician
Verminator Private Limited
08.2017 - 04.2019
Bachelor Of Business Administration - Business Administration
Singapore Institute of Management