Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
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HAZLIANAFADHILAH  BINTI HUSSIN

HAZLIANAFADHILAH BINTI HUSSIN

Kuantan

Summary

Dynamic Branch Business Manager at Bank Muamalat Malaysia Berhad with a proven track record in financial management and employee leadership. Successfully drove branch growth through strategic marketing initiatives, enhancing customer service and compliance. Adept at coaching teams to exceed sales targets, fostering a high-performance culture in investment and wealth management.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Branch Business Manager

Bank Muamalat Malaysia Berhad
01.2025 - Current
  • Supported daily sale activities, ensuring adherence to banking procedures and compliance regulations.
  • Drive branch business growth by startegizing and executing marketing plans to increase CASA,Corporate Deposits, Personal Fianncing, Wealth products, Arrahnu and Credit Card.
  • Lead and manage a high-performing team of salepeople


Regional Investment Manager

Bank Muamalat Malaysia Berhad
01.2023 - 12.2024
  • Analyzed investment opportunities to enhance portfolio performance and align with client objectives.
  • Managing 7 branches in Pahang/ terengganu in terms of investment and wealth.
  • Coaching ,mentoring and supporting a total numbers of 12 sales people.
  • Collaborated with cross-functional teams to optimize investment processes and improve operational efficiency.

Retail Investment Banker

Bank Muamalat Malaysia Berhad
01.2020 - 12.2022
  • Develop and implement and manage investment strategies and product offerings
  • Build and maintain long term relationship with retail clients.
  • Achieve sale target for investment ans wealth products
  • Ensure all investment recommendation comply with bank policies, internal control and regulatory

Takaful Advisor

Bank Muamalat Malaysia Berhad
01.2017 - 12.2019
  • Provided expert financial advice to clients, enhancing their investment strategies and portfolio management.
  • Analyzed market trends and customer needs to recommend tailored banking solutions, improving client satisfaction.
  • Promoting and selling Takaful products to the bank customers.
  • The role focus on helping clients achieve financial protection and long term services

Sale Executive

Bank Simpanan Nasional
01.2014 - 12.2016
  • To promote and sell BSN products Personal Loan( Government), ASB Loan, Credit Card, Wasiat and other product related with BSN
     Identify new sale strategies and approaches to achieve sale target.
     To generate own leads from walk in customers, personal contacts, bank events and other,
     Actively participate in the bank’s sale and promotion activities.
     Disciplined tracking of all sale activities.
    Achievement

Sale Executive

Easy RHB Bank
01.2012 - 12.2013

Solicit and promote maximum sales of Easy by RHB products i.e. personal loan,
ASB loan, debit card and insurance
 Provide guidance and direction to a team of three to four sales executives towards
the achievement of key result
 Promote campaigns and communicate accurate information to the public
 Ensure high standard of customer service in line with the quality and standards set by
the Bank
 Ensure that the physical premise is well maintained in line with the quality and standards set by the bank.

Executive Administrative

Bank Muamalat Malaysia Berhad
01.2010 - 12.2011

Managed customer’s financial files and security documents while in COD custody.
 Performed disbursement of facility with full compliance with credit policies and the approved financing terms and conditions.
 Ensured customer disbursement was done on a timely basis.
 Created the new Bank Guarantee accounts and cancelled the bank guarantee as per order by manager or business unit.
 Checked and reviewed journal of Alltel BDS transaction and listing of Mcash.
 Executed any other duties as and when required by my Manager, Disbursement Unit, Head of Section or Head of Department.

Education

High School Diploma -

Sekolah Abu Bakar Temerloh Pahang
Malaysia

Islamic Banking, Business Administration.

UiTM
Malaysia
10-2009

Skills

  • Financial management
  • Customer service

  • Project management
  • Employee management

Certification

-Associate Qualification in Islamic Finance

-Effective Spoken and Written English Course


Additional Information

Achievement at current workplace


- Top 1 Retail Investment Manager 2024

- Top Lead Generator 2024

- Top 1 Unit Trust 'RIM'

- Top 5 Retail Investment Banker 2021

-Top Performer Senior Takaful Specialist 2019

- Top Overall Productivity Takaful 2019

Timeline

Branch Business Manager

Bank Muamalat Malaysia Berhad
01.2025 - Current

Regional Investment Manager

Bank Muamalat Malaysia Berhad
01.2023 - 12.2024

Retail Investment Banker

Bank Muamalat Malaysia Berhad
01.2020 - 12.2022

Takaful Advisor

Bank Muamalat Malaysia Berhad
01.2017 - 12.2019

Sale Executive

Bank Simpanan Nasional
01.2014 - 12.2016

Sale Executive

Easy RHB Bank
01.2012 - 12.2013

Executive Administrative

Bank Muamalat Malaysia Berhad
01.2010 - 12.2011

High School Diploma -

Sekolah Abu Bakar Temerloh Pahang

Islamic Banking, Business Administration.

UiTM
HAZLIANAFADHILAH BINTI HUSSIN