

Dynamic Branch Business Manager at Bank Muamalat Malaysia Berhad with a proven track record in financial management and employee leadership. Successfully drove branch growth through strategic marketing initiatives, enhancing customer service and compliance. Adept at coaching teams to exceed sales targets, fostering a high-performance culture in investment and wealth management.
Solicit and promote maximum sales of Easy by RHB products i.e. personal loan,
ASB loan, debit card and insurance
Provide guidance and direction to a team of three to four sales executives towards
the achievement of key result
Promote campaigns and communicate accurate information to the public
Ensure high standard of customer service in line with the quality and standards set by
the Bank
Ensure that the physical premise is well maintained in line with the quality and standards set by the bank.
Managed customer’s financial files and security documents while in COD custody.
Performed disbursement of facility with full compliance with credit policies and the approved financing terms and conditions.
Ensured customer disbursement was done on a timely basis.
Created the new Bank Guarantee accounts and cancelled the bank guarantee as per order by manager or business unit.
Checked and reviewed journal of Alltel BDS transaction and listing of Mcash.
Executed any other duties as and when required by my Manager, Disbursement Unit, Head of Section or Head of Department.
-Associate Qualification in Islamic Finance
-Effective Spoken and Written English Course
Achievement at current workplace
- Top 1 Retail Investment Manager 2024
- Top Lead Generator 2024
- Top 1 Unit Trust 'RIM'
- Top 5 Retail Investment Banker 2021
-Top Performer Senior Takaful Specialist 2019
- Top Overall Productivity Takaful 2019