Summary
Overview
Work History
Education
Skills
Languages
Personal Information
License
Timeline
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HAZIM ZIKRI

HAZIM ZIKRI

Johor Bahru

Summary

Highly responsible and reliable Delivery Rider with a proven track record of optimizing routes to reduce delivery times and enhance customer satisfaction. Skilled in handling cash transactions and providing exceptional service during pickups and dropoffs. A quick learner with excellent communication skills. Experienced Food and Beverage Manager with expertise in managing inventory, developing staff training programs, and resolving customer complaints. A flexible worker who maintains the highest standards for beverage quality and service.

Overview

5
5
years of professional experience

Work History

Warehouse Assistant

K9 Artefacts Pte Ltd
01.2025 - Current
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.

DELIVERY RIDER

DOMINO SG
01.2024 - 12.2024
  • Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance
  • Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process
  • Handled cash transactions accurately while collecting payments upon delivery completion
  • Increased positive feedback from customers by providing exceptional service during pickups and dropoffs

FOOD AND BEVERAGE MANAGER

DOMINO PIZZA
03.2022 - 12.2023
  • Read and interpreted technical drawings into specifications to guide woodworking activities
  • Removed processed workpieces from machinery for quality checking, storage or shipping to clients
  • Managed inventory effectively, reducing waste and optimizing stock levels
  • Developed staff training programs to enhance service skills and increase overall efficiency
  • Resolved customer complaints involving food or beverage quality and service
  • Maintained highest standards for beverage quality and service
  • Organized successful special events that contributed to increased sales figures
  • Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations

WAREHOUSE SORTER

J&T EXPRESS
12.2019 - 06.2020
  • Organised warehouses appropriately to ensure product placement stayed efficient and effective
  • Assisted with picking, packing and dispatching warehouse deliveries where required

Education

CERTIFICATION IN SIJIL PELAJARAN MALAYSIA -

Sekolah Kebangsaan Taman Molek
Johor Bahru, Johor
03.2022

Skills

  • Physical stamina
  • Production procedures
  • Meal service
  • Cleaning
  • Customer assistance
  • Highly responsible and reliable
  • Communication skills
  • Quick learner
  • Flexible worker
  • Fast learner

Languages

Malay
Advanced (C1)
English
Upper intermediate (B2)

Personal Information

Date of Birth: 08/06/04

License

Malaysian License B2/D

Conversion Singapore license 2B/3C

Timeline

Warehouse Assistant

K9 Artefacts Pte Ltd
01.2025 - Current

DELIVERY RIDER

DOMINO SG
01.2024 - 12.2024

FOOD AND BEVERAGE MANAGER

DOMINO PIZZA
03.2022 - 12.2023

WAREHOUSE SORTER

J&T EXPRESS
12.2019 - 06.2020

CERTIFICATION IN SIJIL PELAJARAN MALAYSIA -

Sekolah Kebangsaan Taman Molek

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HAZIM ZIKRI