Hazim Zaini

• Created and developed lesson plans to meet students' academic needs.
• Communicated frequently with parents and students to provide feedback and discuss instructional strategies.
• Implemented innovative teaching techniques that catered to diverse learning styles, resulting in increased student engagement.
• Monitored participant workflow and behaviors throughout training process.
• Adapted lesson plans to accommodate students with special needs or learning difficulties.
• Facilitated group coaching sessions and provided individual coaching support.

Marketing

• Collaborated with marketing team to develop successful marketing strategies.
• Aided marketing initiatives by contributing technical and marketing content.
• Created marketing materials.
• Worked with marketing teams to create marketing and promotional content for social media.
• Increased customer engagement through social media.
• Designed and presented social media campaign ideas.
• Promoted program and department on social media.
• Published content to website and social media accounts.

• Assisted customers by answering questions and fulfilling requests.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Learned and adapted quickly to new technology and software applications.
• Assisted with day-to-day operations, working efficiently and productively with all team members.