Open To Work
Hazelyn Domingo
Summary
Retail supervisor with more than 10 years experience running high-volume stores. Known for keeping operations organized, hitting targets, and turning customer issues into loyalty. Strong track record leading sales teams, improving store performance, and building a positive, accountable culture. Dependable, hands-on, and ready to take on more.
Overview
17
17
years of professional experience
Work History
Retail Sales Supervisor
G2000 Apparel (s) PTE LTD
09.2022 - Current
- Conducted regular performance evaluations to drive employee engagement and productivity improvements.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Analyzed sales reports to identify trends and opportunities for increased revenue generation within the retail space.
- Led staff training programs focused on product knowledge and customer service excellence, boosting sales and customer loyalty.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Senior Sales Coordinator
G2000 Apparel (S) Pte. Ltd.
07.2011 - 06.2020
- Engaged associates in daily operations through open communication and upbeat team meetings.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Oversaw continuous floor maintenance, keeping displays and shelves customer-ready and professionally presented.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Developed a deep understanding of the company''s products and services to effectively communicate their benefits to potential customers.
Internship - Sales Coordinator
G2000 Apparel Pte. Ltd.
07.2009 - 01.2010
- Demonstrated items to customers and created customer awareness, interest and sales.
- Informed customers about special promotions and provided detailed information for various products.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded proactively and positively to rapid change.
Education
Bachelor Of Science - Business Administration
International School of Asia And The Pacific
03.2010
Skills
Strategic selling
Analytical and Critical Thinking
Organization and Time Management
Excellent Communication
Point of Sale Knowledge
Accurate Money Handling
Visual Merchandising
Microsoft applications proficiency
Planning and Coordination
CRM and Salesforce proficiency
Retail stock management
Training and Development
Staff management
Retail operations
Multitasking and prioritizing
Awards
- Excellent service award Silver, 2017
- Excellent service award Gold, 2018
Interests
- Reading
- Writing
- Music
- Trend updates or blog research
- gaming
Timeline
Retail Sales Supervisor
G2000 Apparel (s) PTE LTD
09.2022 - Current
Senior Sales Coordinator
G2000 Apparel (S) Pte. Ltd.
07.2011 - 06.2020
Internship - Sales Coordinator
G2000 Apparel Pte. Ltd.
07.2009 - 01.2010
Bachelor Of Science - Business Administration
International School of Asia And The Pacific