Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hazel Osorio

Summary

Proven team player and skilled housekeeper, I excelled in providing top-notch customer service and maintaining pristine environments at work. Leveraged hospitality background to enhance guest satisfaction, significantly boosting efficiency. Demonstrated expertise in room preparation and linen replenishment, fostering positive experiences and operational excellence.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Housekeeper

Chua Hung Meng
06.2016 - Current

Do the housekeeping.Laundry.Cook.

Caregiver

Elderly Caregiver

Laura Leung
09.2008 - 06.2016
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Housekeeping Room Attendant

OJT
2001 - 09.2002
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Retail Store Sales Manager

Mrs. Frigillano
05.2000 - 05.2001
  • Boosted customer satisfaction levels through attentive service, timely resolution of issues, and personalized recommendations.
  • Managed store inventory to ensure optimal stock levels, accurate records, and minimized shrinkage through loss prevention measures.
  • Established open lines of communication between staff members to facilitate teamwork and promote information sharing across departments.

Store Associate

Mrs.Tan
04.1998 - 05.1999
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Education

Bachelor Of Science In Hotel Management - Hotel Management

St.Therese MTCC
Philippines

Nursing Aide

Bayanihan Centre
Singapore

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Vacuuming
  • Cleaning bathrooms
  • Hospitality background
  • Room preparation
  • Linen replenishment
  • Towel replenishment

Certification

Nursing Aide & Baby Care

Timeline

Housekeeper

Chua Hung Meng
06.2016 - Current

Elderly Caregiver

Laura Leung
09.2008 - 06.2016

Retail Store Sales Manager

Mrs. Frigillano
05.2000 - 05.2001

Store Associate

Mrs.Tan
04.1998 - 05.1999

Housekeeping Room Attendant

OJT
2001 - 09.2002

Bachelor Of Science In Hotel Management - Hotel Management

St.Therese MTCC

Nursing Aide

Bayanihan Centre
Hazel Osorio