HAZEL ONG SANG LIN
Singapore
Summary
Seasoned general administration professional driven to enhance skills and knowledge within the administrative domain. Embracing new challenges and opportunities that foster growth is a career goal. Deeply committed to utilizing proficiency to refine processes, boost efficiency, and bolster the success of the organization served. Steadfast dedication to continuous learning and development, prepared to assume increased responsibilities and contribute significantly to a new team. Focus on delivering outstanding performance in managing general administration duties and overseeing office operations, with an unwavering dedication to driving success and securing exceptional outcomes.
Overview
20
20
years of professional experience
Work History
Office Manager
Screening Eagle Singapore Pte Ltd
09.2023 - Current
- Streamline daily office operations across multiple locations for optimal efficiency
- Formulate and enforce office policies to align with organizational standards
- Uphold company compliance standards diligently
- Oversee office financials, including budgeting, expenses, and payment processing
- Manage procurement and inventory of office supplies and equipment
- Lead and mentor administrative personnel to foster a collaborative work environment
- Coordinate scheduling for appointments, meetings, and travel logistics
- Handle internal and external office communications with professionalism
- Ensure meticulous record-keeping and documentation management
- Organize and execute company events and office activities
- Perform additional tasks as directed by Management to support business objectives
- Provide coaching to team members, enhancing performance and skill development
- Collaborate effectively with agile teams, contributing to a dynamic work culture
- Generate innovative solutions with a proactive, problem-solving approach
- Available for travel as necessary to meet company goals and responsibilities
- Offer additional support to the team as required, demonstrating versatility and commitment
Administration Specialist
Arthrex Singapore Pte Ltd
05.2022 - 04.2023
- Delivered an office refurbishment on-time and within budget during tenure with minimal disruption to team
- Developed a digital signage campaign for the office which has positively impacted staff engagement and enhanced communication
- Re negotiated supplier agreements to decrease overall OPEX spend on office operations, saving the organization approximately 5% per annum
- Main point of contact for any issues with regards to office building, office renovation, facilities management and maintenance, office supplies and general operations
- Review and renew Insurances on assets and properties
- Manages the Corporate credit card for approved office requisitions for pantry and stationery purchases
- Work closely with Finance team in ensuring timely payment of invoices to office vendors via SAP
- Record keeping of office assets (e.g
- Workstation labels, laptops, corporate mobile phones, iPads etc.)
- Co-ordinate travel / transportation arrangements for special guests in the office
- Appointed as the main Fire Safety Warden
- Responsible for procurement of mobile phones and iPads
- Responsible for whole organisation events & pantry related matters etc catering & treats etc, which includes being creative in procuring food and creating themes around them
- Creative content author for all digital signage and digital displays in office
- Co-facilitate and arrange company events together with HR and Social Club Committee
- To assist any ah-hoc admin requests from other departments
- Secondary point of contact for employee's medical and flexible benefits' claims queries
- Manage the onboarding for new hires; Preparation of phones, business cards, work desk, stationary etc
- Manage the offboarding of exiting employees i.e
- Exit Clearance, Termination of access card etc
- Assist HR in coordinating the quarterly and annual Staff Recognition Awards (both Service and Recognition); administering awards and certificates and keeping an accurate record of these in the HR Drive
- Assist in preparing letters for Business VISA applications for employees
- All other administrative HR tasks as assigned by the HR & GA Manager
- Schedule and diarize regular meetings for VP
- Ad-hoc requests including travel, change/cancellation to meetings and meet and greet guests in the office
Admin and HR Executive
Samsung Electro-Mechanics Pte Ltd
06.2014 - 11.2022
- Provide support to MD (Business trip, expense claims and language class etc)
- Provide support to Korean Expatriates (eg: credit card, mobile phone application, car & house etc)
- Manage office administration such as renovation repairs, stationeries order and gift ordering
- Monitor air ticket booking & issuance and visa application for business trip
- Conduct Fixed Assets update exercise (Every June & Dec)
- Enter vendor invoices and claims into SAP system
- Arrange monthly birthday lunch and assist on Company Activities
- Organize and manager year end company function (Dinner & Dance etc)
- Assist HR department in Recruitment, arranging interviews and coordinating with hiring manager and related parties
- Assist HR department in Training & Development, coordinating external & internal training programs and updating training record in the system
- Ad-hoc request when required
Admin and HR Executive
Armajaro Singapore Pte Ltd
09.2011 - 03.2014
- Be the first point of contact for all HR-related queries
- Assist in Staffs Orientation
- Arranging of Flights/Visa for internal and external staffs
- In charge of whole office - Approx of 30 staffs
- In charge of Directors Medical/ Expenses claims
- Assisting HR Admin- Leaves administrations/ Insurance-Medical/Childcare claims/WDA
- Apply/Renewal/Cancellation of EP
- Assist the Account department - Payable / Receivable / GST Claims
- Assisting in Expatriates Accommodations
HR Assistant
Bartec Asia Pte Ltd (MNC)
05.2011 - 08.2011
- Assist in the recruitment process
- Liaise with recruitment agencies
- Prepare all new contracts and employment package
- Assist in training
- Assist in Workers' Compensation claims
- Maintain and update personnel records for staff (paper and electronic)
- Apply work pass for foreign staff, issuance, renewal, cancellation matters and medical check up arrangement
- Responsible for monitoring expiry date of contract staff and preparing letters for their renewal contract
- Follow up staff's confirmation appraisal and preparation of staff confirmation and transfer letter
- Verifying and checking for hand phone, mileage and dental claims
- Doing daily manual attendances
- Assist in Travel arrangement
Customer Service Assistant
Vantage Automotive Limited
02.2011 - 04.2011
- Responding to routine customer inquiries regarding products and services of the organization
- Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and inquiries
Sales Consultant cum Front Desk
Kenko Holding Pte Ltd
05.2010 - 01.2011
- Ensure monthly sales target achieved
- General administrative jobs
Assistant Branch Manager
Singapore Pools Private Limited
10.2009 - 05.2010
- Manage a group of CROS in the outlet
- Handle huge sum of cash daily and daily of closing sales by using Microsoft excel
- Ensure cleanliness of the outlet and customer service standard
- Monthly inventories- etc: Betting slips/stationary/game cards/sweep
- Assist in daily duty rooster and general CRO payroll system
1st Assistant Manager
McDonalds' Restaurant Private Limited
11.2004 - 09.2009
- Spearheaded HR administrative functions, including recruitment, staffing logistics, and maintaining comprehensive employee records
- Orchestrated employee orientation, development, and training, ensuring meticulous recordkeeping and compliance
- Actively engaged in employee relations, promoting a culture of safety and welfare within the organization
- Implemented and oversaw a robust HR filing system, guaranteeing the integrity and confidentiality of employee files
- Developed and executed strategies to meet and surpass monthly sales targets through meticulous planning and team coordination
- Facilitated seamless communication, ensuring the swift execution of directives among junior managers and crew members
- Drove team performance, fostering motivation to fulfill organizational objectives and enhance sales outcomes
- Managed inventory levels judiciously, preventing wastage and optimizing cost efficiency through strategic stock control
- Conducted comprehensive monthly stock-takes, maintaining accountability and accuracy in inventory management
- Maintained strong supplier relationships, ensuring consistent stock availability to meet production demands
- Expertly managed manpower resources, crafting operation schedules to maximize efficiency and operational excellence
Education
DIPLOMA - HUMAN RESOURCE COURSE
Kaplan University
01.2012
GCE 4 'O' LEVEL CREDITS -
Northland Secondary School
01.2000
Skills
- General Administration
- Office Operations
- Streamlining Processes
- Optimizing Efficiency
- Supervision
- Customer Service
- Training & Development
- Budget Management
- Event Management
- Record Keeping
- Travel Arrangements
- Supplier Agreement
- Negotiation
- SAP System
- Microsoft Excel
- Microsoft Word for documentation
- Power point
- Office Management
- Office Administration
Languages
English
Chinese
Personal Information
Nationality: Singaporean
Hobbies and Interests
- Dancing
- Art & Craft
Contacts
haze83_ong@hotmail.com, +65 9139 1043
Timeline
Office Manager
Screening Eagle Singapore Pte Ltd
09.2023 - Current
Administration Specialist
Arthrex Singapore Pte Ltd
05.2022 - 04.2023
Admin and HR Executive
Samsung Electro-Mechanics Pte Ltd
06.2014 - 11.2022
Admin and HR Executive
Armajaro Singapore Pte Ltd
09.2011 - 03.2014
HR Assistant
Bartec Asia Pte Ltd (MNC)
05.2011 - 08.2011
Customer Service Assistant
Vantage Automotive Limited
02.2011 - 04.2011
Sales Consultant cum Front Desk
Kenko Holding Pte Ltd
05.2010 - 01.2011
Assistant Branch Manager
Singapore Pools Private Limited
10.2009 - 05.2010
1st Assistant Manager
McDonalds' Restaurant Private Limited
11.2004 - 09.2009
GCE 4 'O' LEVEL CREDITS -
Northland Secondary School
DIPLOMA - HUMAN RESOURCE COURSE
Kaplan University
Similar Profiles
SUNPRAKASH K . P.SUNPRAKASH K . P.
Drydock Manager at Eagle Bulk Ship Management Singapore (Pte) Ltd.Drydock Manager at Eagle Bulk Ship Management Singapore (Pte) Ltd.
John CoteJohn Cote
Regional Sales Manager/Vertical Sales Manager at Screening Eagle TechnologiesRegional Sales Manager/Vertical Sales Manager at Screening Eagle Technologies
Hélder VarandasHélder Varandas
CFO at Screening Eagle TechnologiesCFO at Screening Eagle Technologies