Hayden Ho
Singapore
Summary
Seeking a position in the Aerospace Industry, where I can apply conceptual knowledge and gain hands-on experience. Having completed industry related modules such as Human Factors, Aircraft Electrical Systems and Unmanned Aircraft Flying & Drone Technologies, I am looking forward to make valuable contributions to the Aerospace Industry.
Overview
1
1
year of professional experience
Work History
CUSTOMER SERVICE AGENT
Singapore Airport Terminal Services Limited (SATS)
03.2023 - Current
- Process the General Declaration which we receive the names and identification numbers of Freighter and Private aircrew, the inbound or outbound aircraft registration and their country of origin or their destination, prior to their arrival or departure in or out of Singapore
- Facilitate freighter and private aircrew arrival from airside to their transport
- Handle unique tasks including delivery flights of Airlines, departures and arrivals of Commercially Important People, Off-loaded passengers and Not to Land (NTL) passengers
- Handle the sanitation management for the aircraft
- Mentor newly hired staff
Operations Intern
Pratt & Whitney
03.2024 - 08.2024
- Assist in identifying areas for process improvements.
- Implemented a dashboard to streamline processes and increase efficiency.
- Working together with engineering department to develop new repair procedures and fixtures.
- Handle routine administrative tasks such as filing, data entry.
Education
Diploma in Aerospace Electronics -
Singapore Polytechnic
Singapore04.2025
Skills
- Problem Solving
- Time Management
- Critical Thinking
- Decision-Making
Other Achievements
- Attained First Dan Black Belt in Taekwondo by the Singapore Taekwondo Federation. 04/18/2021
- Participated in the 71st Cadet Officer Course in the National Cadet Corps attaining a rank of C/OFFR(NCC). 01/12/2021
- Promoted to C/2LT(NCC) after 6 months of serving in the Corps. 01/07/2022
Projects
18/09/2023- 29/09/2023, Learning Express Jakarta @ Pelita Harapan University, Participated in a Sustainable Innovation Project in Indonesia, in which we went to the village to help improve a villager's lifestyle with a solution which is practical yet sustainable in the long run. Built and delivered a prototype based our villager's needs and insights and presented the proposed solution to our villager. Featured on an Indonesian newsletter (https://www.medcom.id/pendidikan/newspendidikan/RkjMEyGb-kolaborasi-uph-dan-singapore-polytechnic-lahirkan-ragam-inovasi)
Timeline
Operations Intern
Pratt & Whitney
03.2024 - 08.2024
CUSTOMER SERVICE AGENT
Singapore Airport Terminal Services Limited (SATS)
03.2023 - Current
Diploma in Aerospace Electronics -
Singapore Polytechnic
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