HAYATI HASHIM

As a Retail Executive at Design Orchard, I managed daily store operations, delivered excellent customer service, and drove sales. My key responsibilities included:

Sales & Customer Service: Assisted customers with product recommendations, upselling, and cross-selling to enhance their shopping experience.

Cashiering & Transactions: Handled POS transactions, payments, and daily sales reconciliation.

Team Collaboration: Worked with colleagues and local designers to showcase Singaporean brands.

• Provide advice and guidance on course selection to new learners
• Build lasting relationships with learners by contacting them to follow up on course dates
• To actively participate in the assigned roadshow
• Submit new applicants, Skills Future Credit Fund, and daily sales to the company
• Distributed brochures, flyers, etc

• Selling Golf sets, apparel, and accessories
• Cashier, stock take, and housekeeping
• Provide all the needed information on promoted products and services
• Assist customers in finding the suitable product they are looking for
• Build lasting relationships with customers by contacting them to follow up on purchases and suggest purchase options
• Distributed brochures, flyers, etc
• Submit daily sales reports through the company sales app

• Assisting F&B Manager
• Performing clerical duties such as typing, filing, copying, emailing, answering, and responding to telephone calls and messages
• Assisting with F&B reservations
• Coordinating meetings and recording minutes
• Assisting in menu design and production for weekly, seasonal, and annual features
• Ordering office supplies and ensuring that the department is adequately stocked
• Assisting in recruiting and scheduling interviews
• Responding to member’s requests, questions, and concerns
• Prepare and modify documents including correspondence, reports, drafts, memos, and emails