Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
Hawson Ho Jiann Haw

Hawson Ho Jiann Haw

Summary

Strong and dedicated Operations Manager with over 10 years of professional experience across F&B, industrial and engineering sectors. Skilled in managing operations, HR, finance, purchasing, production, government compliance, sales and customer service. Committed to operational excellence, teamwork, and organizational success.

Overview

11
11
years of professional experience

Work History

Manager

MH Industries Pte Ltd & MH Foodcourt Pte Ltd
05.2023 - Current

MH Industries Pte Ltd

Manager (May 2023 – Present)

- Supervised daily building operations, repairs, and licensing renewals.

- Managed HR processes including recruitment, attendance monitoring, and work pass management.

- Oversaw finance reporting, supplier invoice monitoring, and cash flow.

- Coordinated production staff, subcontractor tasks, and customer service.

- Handled compliance with MOM, SCDF, JTC requirements.

- Supported inventory control and procurement operations.

- Used Xero system for invoicing, quotations, and translations.


MH Foodcourt Pte Ltd

Manager (May 2023 – Present)

- Managed foodcourt operations, staff scheduling, and payroll.

- Handled licensing renewals (liquor, cigarette, URA, JTC) and tenant management.

- Administered supplier invoice payments and beer damage claims.

- Managed Megapos system updates and daily reporting.

- Handled inspections and compliance for foodcourt operation.

- Coordinated year-end inventory checks and government submissions.

Assistant Sales and Marketing Manager

HK Pastry
05.2021 - 03.2023

- Promoted company products and services.

- Managed marketing strategies and budgets.

- Identified new business opportunities.

- Supported overall company sales growth.

Sales Executive / Sales Regional Account Manager

Kamaya Electronic (M) Sdn. Bhd.
03.2020 - 04.2021

- Achieved sales goals and service targets by cultivating and securing new customer relationships.

- Researched sales opportunities and possible leads to exceed sales goals and increase profits.

- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.

- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.

- Handled quotations, market data analysis, and sample requests.

Sales Executive / Sales Engineer

MSHK Engineering Sdn. Bhd.
09.2014 - 02.2020

- Provided site visits, product recommendations, and project coordination.

- Managed Malaysia and Indonesia customer accounts.

- Supported installation and commissioning of palm oil milling plants.

- Researched sales opportunities and possible leads to exceed sales goals and increase profits.

- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.

Education

Diploma in Mechanical Engineering

Polytechnic Primer Ungku Omar, Ipoh
MALAYSIA
01-2013

Skills

  • Operations Management
  • HR Administration
  • Finance and Cash Flow Management
  • Purchasing and Inventory Control
  • Government Compliance Handling
  • Office Administration (Xero system)
  • Bilingual Communication (English, Chinese)
  • Staff Leadership and Team Management
  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Relationship building
  • Product knowledge
  • Sales expertise
  • Sales techniques

Additional Information

Personal Traits

- Self-Motivated and Responsible

- Able to Work Under Pressure

- Team Player and Problem Solver

- Willingness to Learn New Skills


Availability

One month notice period


Expected Salary

S$4,800

Languages

English
Upper intermediate (B2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Bilingual or Proficient (C2)
Malay
Advanced (C1)

Timeline

Manager

MH Industries Pte Ltd & MH Foodcourt Pte Ltd
05.2023 - Current

Assistant Sales and Marketing Manager

HK Pastry
05.2021 - 03.2023

Sales Executive / Sales Regional Account Manager

Kamaya Electronic (M) Sdn. Bhd.
03.2020 - 04.2021

Sales Executive / Sales Engineer

MSHK Engineering Sdn. Bhd.
09.2014 - 02.2020

Diploma in Mechanical Engineering

Polytechnic Primer Ungku Omar, Ipoh
Hawson Ho Jiann Haw