Hasbiah Binte Razali
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Office administration with more than 10 years experiences.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Healthcare Assistant
Homage
01.2022
- Assisting patients at their place, showering, light exercise, reminding to take medicine, checking BP & sugar level to update in data entry, submitting monthly report to Senior Nurse
NWA/Delta Airlines
05.2008 - 01.2011
- Answering phone calls, issuing flight tickets, processing payment and verification details to avoid fraud credit card before issuing flight tickets, mostly handling with Europe passengers, monthly KPI target, administration duties
Krisflyer CSO
01.2007 - 01.2008
- Answering phone calls, issuing flight tickets to passengers, verifying payment details before issuing flight tickets, must meet monthly KPI target
Assistant Spare Correspondent
SIEMENS
Singapore, Singapore
08.2004 - 11.2006
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Reduced errors in data entry by implementing a meticulous review process for all customer records.
- Streamlined inquiry response times by utilizing database tools to quickly access relevant information.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Administrative Assistant
Drew&Napier LLC
Singapore, Singapore
03.2003 - 06.2004
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
Lancome Beautician
01.1999 - 01.2003
- Selling skincare & makeup brand, meeting sales target given by monthly, location at different store
Education
WPLN - Reading, Listening, Speaking, Writing, Numeracy
Employability Skill
08.2012
GCE O Level - Education
MOE
12.2001
Skills
- Time Management
- Patient Care
- Patient-focused care
- Supporting personal needs
- Customer Service
- Data Entry
- Office Administration
- Computer Skills
- Administrative Support
- Microsoft Word
- Microsoft Excel
- File Organization
- Customer and client relations
- Clerical Support
- Scheduling
- Documentation and Recordkeeping
- Recordkeeping
- Invoice Processing
Roles And Responsibilities
- Assisting patients at their place
- Showering
- Light exercise
- Reminding to take medicine
- Checking BP & sugar level to update in data entry
- Submitting monthly report to Senior Nurse
Age
52
Occupation
Housewife
Certification
- Health Care Asst certificate, 2022
- CPR cert, 2022
- Swabber cert, 2022
- Nasogastric Tube Feeding cert, 2022
- Para Counselling level 1, 2022
- Food & Hygiene course, 2020
- Work Skill Qualifications WPLN, 2012
- Private O level, 2001
- Secretary Certificate, 1994
- Microsoft word ver 2.0, 1993
Years Of Experience
13
Marital Status
Married
Spouse Occupation
Taxi Driver
Children
- 30
- 29
- 12
Phone Number
98479130
Current Job
Homage, Healthcare Assistant, 01/01/22
Previous Jobs
- NWA/Delta Airlines, Phone Call Representative, 05/01/08, 12/31/11, Answering phone calls, Issuing flight tickets, Processing payment and verification details to avoid fraud credit card before issuing flight tickets, Handling mostly with Europe passengers, Meeting monthly KPI target, Administration duties
- Krisflyer, Customer Service Officer, 01/01/07, 12/31/08, Answering phone calls, Issuing flight tickets to passengers, Verifying payment details before issuing flight tickets, Meeting monthly KPI target
- Drew&Napier, Admin Assistant, 01/01/02, 12/31/02, Preparing and filing trademark applications, Diary management, Maintaining filing systems, Monitoring and keeping track of deadlines, Updating clients with their portfolio status
- Lancome, Beautician, 01/01/99, 12/31/03, Selling skincare & makeup brand, Meeting sales target given by monthly, Working at different store locations
Cover Letter
To whom it may concern,
I would like to submit my application for the admin position opening. Please accept this letter and the attached resume.
In my past experience, I was responsible for general administrative support to billing, collections, and credit card application service.
My experience list of requirements in this job:
- Knowledge of online flight tickets
- Processing payments via credit card
- Various other duties to support the team
- Experience computer skills Excel 2019, Microsoft office & Internet
- A Team player and self-starter, yet able to work independently
Currently, I am signed up for a course in Business Administration with NTUC HUB, which is currently under processing for approval at Temasek Poly.
Thank you for taking your time to review my application.
Sincerely,
Hasbiah Razali
Personal Information
Nationality: Singaporean
Timeline
Healthcare Assistant
Homage
01.2022
NWA/Delta Airlines
05.2008 - 01.2011
Krisflyer CSO
01.2007 - 01.2008
Assistant Spare Correspondent
SIEMENS
08.2004 - 11.2006
Administrative Assistant
Drew&Napier LLC
03.2003 - 06.2004
Lancome Beautician
01.1999 - 01.2003
WPLN - Reading, Listening, Speaking, Writing, Numeracy
Employability Skill
GCE O Level - Education
MOE
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