Experienced and self-motivated Human Resources and Administration Professional with seven years of industry experience administering policies and procedures in the Human Resources, Accounts and Customer Service Department of a fast-moving technology company.
With my proficiency in my past experiences having to upkeep leadership responsibilities and Secretarial duties, I would want to broaden my horizons further and apply my experiences to add value in my future organization.
Conscientious and compassionate human resources professional with drive to help employers recruit, develop and retain qualified candidates.
Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity.
Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
6
6
years of professional experience
Work History
HR MANAGER
Insurgence HQ PTE LTD / Chimichanga Group
10.2023 - Current
Lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices
Partner with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning
Provide support and guidance to HR Team, Management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and termination
Managed the talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings
Built and maintain good and close working relationships with partner companies, client companies, institutions, and government bodies in representation of company in manpower and related collaborations
Trained Interns from different institutions to adhere our top-notch SOPs , Upselling , Client relations
Analysing trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent
Maintained complete, up-to-date and timely relevant reports for both internal and external stakeholders
Creates learning and development programs and initiatives that provide internal development opportunities for employees
Oversees employee disciplinary meetings, terminations, and investigations
Maintained compliance with local employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance
Maintained knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
Collaborating the company with Institutions such as ITE and Singapore Polytechnics for internship programmes
Managined work pass applications, company medical insurances and TEP applications.
Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
HR Executive (Maternity Cover )
Unidive Subsea
05.2023 - 10.2023
Support HR Business Partners (HRBPs) to understand Hiring Division's hiring needs
Handle day-to-day recruitment operations such as posting of job advertisements, screening and shortlisting of candidates, interview scheduling to the on-boarding of new hires
Handle on-boarding and off-boarding administrative matters
Help assist outsourcing projects with A-STAR managing their interns onboarding
Support the administration of scholarship and internship
Creation and maintenance of employee records in HR system and P-Filing
Processing of Employee claims
Employee event management ranging from sourcing of vendors, designing of EDMs and on-site support
Ensure the smooth running of operations in accordance to prescribed policies, standard operating procedures, and customers' expectations
Responsible for meeting KPIs
Address to employees' issues promptly
Adhere to high ethical standards and comply with all regulations.
HR & ACCOUNTS TEAM LEAD
KARIO GLASS CONSTRUCTION PTE LTD
11.2021 - 04.2023
HR Responsibilities
Successfully onboarded new staff members, ensuring they received comprehensive training and orientation
Led the full spectrum of HR services, including recruitment, talent acquisition, and employee relations
Managed work pass applications for foreign workers, facilitating their legal employment in Singapore
Oversaw the issuance of work permits for foreign workers, ensuring compliance with regulations
Actively liaised with dormitory facilities to address worker welfare issues and maintain a positive working environment
Coordinated and organized skill-enhancing courses for workers to continuously upgrade their skills
Conducted monthly payroll processing for company staff, ensuring timely and accurate disbursements
Administered worker benefits, calculating overtime and other allowances on a monthly basis
Facilitated the recruitment process, including headhunting, candidate interviews, and drafting of quarterly appraisals
Managed the filing of tribunal claims for defaulted payments, ensuring compliance with legal procedures.
Coached team members in techniques necessary to complete job tasks.
Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Accounts responsibilities
Effectively maintained accounts bookkeeping and reconciliation using both manual and Xero accounting systems.
Prepared and submitted GST claims on a quarterly basis, ensuring compliance with tax regulations
Managed the filing of F27 claims, maintaining accurate records for the company's financial transactions.
Submitted AIS (Annual Income Survey) Reports to IRAS (Inland Revenue Authority of Singapore), adhering to statutory requirements
Provided crucial support for the strategic business development initiatives aimed at revamping new subsidiaries.
Collaborated with relevant departments to streamline the company's financial processes and optimize efficiency.
OPERATIONS EXECUTIVE (Project Contract)
TS Group Pte Ltd
08.2020 - 09.2021
Created Collaborated with Operations staff to provide support for SHN (Stay-Home Notice) Covid migrant workers, ensuring their well-being and compliance with safety protocols
Prepared and managed essential documents such as Delivery Orders and Purchase Orders to facilitate logistics and supply chain operations efficiently
Liaised and coordinated with the Ministry of Health (MOH) on matters related to contact tracing, demonstrating strong communication and problem-solving skills
Managed the indent of meals for both staff and workers, ensuring their dietary needs were met effectively
Carried out various ad-hoc duties as assigned by superiors, showcasing adaptability and a willingness to take on new responsibilities
Conducted PCR tests for SHN, contributing to the health and safety of the workforce
Utilized the Domitos system for efficient check-in and check-out procedures, streamlining administrative processes
Edited and maintained accurate personal particulars in the Domitos system, ensuring data integrity
Led recruitment drives for Operations staff, demonstrating HR management skills
Handled HR matters, including work permit issuance, staff on-boarding, and payroll processing, ensuring compliance with regulatory requirements
Managed the deployment of Operations teams for the service of migrant workers, optimizing workforce utilization and productivity.
Collaborated on operational support tasks to achieve common goal.
BUSINESS DEVELOPMENT ADMINISTRATOR (Maternity Contract)
Adera Global Pte Ltd
04.2020 - 07.2020
Liaising with clients - obtaining clarifications and further information
Following up with clients with Subscription for E-invoicing PEPPOL
Conducting Web Demo sessions for clients
Managing Master list of clients
Billing Of Clients using Microsoft Dynamics
Conducting Meeting for directors and managing direct superiors calendars.
Office Administrator cum Personal Assistant to director
WER1 Associates
04.2018 - 01.2020
Delivered top-notch administrative support to office staff, promoting excellence in office operations
Maintained protocol throughout routine workdays and special events
Created and updated physical records and digital files to maintain current, accurate and compliant documentation
Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks
Planned and executed events for employees and clients, including managing logistics, budgeting and vendor relations
Oversaw daily household activities for traveling clients
Managed and reviewed filing and office systems.
Education
Diploma in Human Resource Management -
SHRM Institute
Advance Diploma in Human Resource Management -
SHRM Institute
Certification in Human Resource advisory and role as HR business partner L4 -
NTUC Learning Hub
Skills
Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams)
Xero Accounting Software
Paycor HR Software
Slack
Communication Skills
Time Management
Critical Think & Problem Solving
Adaptability
Teamwork
Customer Service
Leadership Skills
HR policies and procedures
New Employee Orientation
Retention Strategies
Justlogin payroll software
Staffany payroll software
Time management
People management
Languages
English
Malay
Mandarin
Tamil
Punjabi
Personal Information
Title: HR Manager
Timeline
HR MANAGER
Insurgence HQ PTE LTD / Chimichanga Group
10.2023 - Current
HR Executive (Maternity Cover )
Unidive Subsea
05.2023 - 10.2023
HR & ACCOUNTS TEAM LEAD
KARIO GLASS CONSTRUCTION PTE LTD
11.2021 - 04.2023
OPERATIONS EXECUTIVE (Project Contract)
TS Group Pte Ltd
08.2020 - 09.2021
BUSINESS DEVELOPMENT ADMINISTRATOR (Maternity Contract)
Adera Global Pte Ltd
04.2020 - 07.2020
Office Administrator cum Personal Assistant to director
WER1 Associates
04.2018 - 01.2020
Diploma in Human Resource Management -
SHRM Institute
Advance Diploma in Human Resource Management -
SHRM Institute
Certification in Human Resource advisory and role as HR business partner L4 -