Harris Zane

USD (Confidential) Million Quota FY2023 - 105% Attainment (Expected).

Key Responsibilities:

• Develop and execute overall business strategy in APAC region in alignment with company goals, objectives and 4X growth expectation.
• Identify market trends, customer needs, and competitive landscape to make informed strategic decisions.
• Set ambitious revenue targets and establish sales quotas, ensuring consistent and sustainable growth.

Team Leadership and Management:

• Recruit, train, mentor and manage high-performing team across multiple markets within APAC region.
• Foster collaborative and results-driven culture, providing clear direction and support to team members.
• Monitor and evaluate individuals and team performance, providing coaching and feedback to drive continuous improvement.

Market Expansion and Business Development:

• Identify and pursue new business opportunities, partnerships, and strategic alliances to expand market presence.
• Develop and maintain strong relationships with key clients, stakeholders, and industry influencers.
• Leverage market insights to refine product offerings and contribute to development of new products/services.

Sales Operations and Execution:

• Oversee sales process from lead generation to deal closure, ensuring adherence to best practices and high-quality customer interactions.
• Collaborate with cross-functional teams, including marketing, product, and finance, to drive seamless execution of sales initiatives.
• Utilize data-driven insights to optimize sales processes and improve overall efficiency.
• Performance Analysis and Reporting.
• Track and analyze sales metrics, pipeline, and revenue results, providing regular reports to C-Suite.
• Identify trends, challenges, opportunities, and develop action plans to address them.
• Develop and deliver compelling presentations to communicate sales performance and strategies to internal and external stakeholders.

Budget Management:

• Develop and manage sales budget within APAC region, ensuring resource allocation aligns with strategic priorities.
• Monitor and control expenses to achieve financial targets while maximizing ROI.

USD 4.2 Million Quota FY2021/2022 - 102% Attainment.

• Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Managed team of 6 regional sales representatives and consistently achieved high sales targets - (Singapore, Malaysia, Indonesia, Philippines, Vietnam, Thailand).
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Managed accounts to retain existing relationships and grow share of business.
• Built relationships with customers and channel partners to establish long-term business growth.

USD 8.2 Million Quota - 120% Attainment

• Created robust sales plans, strategy and set territory quotas.
• Motivated and guide team of 7 account executives to achieve and surpass competitive sales targets (Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines, Hong Kong and India).
• Strengthened market penetration and position by developing and implementing creative promotional strategies.
• Forecasted annual, quarterly and monthly sales goals.
• Implemented strategy and sales play to increase sales.
• Coordinated full sales operations within assigned region.
• Channels Team Management
• Pre Sales Team Management
• Post Sales (Implementation/Support) Team Management
• Marketing Team Management

• Developed reasonable and cost effective recommendations for security improvement.
• Assessed security compliance, security program organization, policies and procedures, general risks and vulnerabilities.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Developed and delivered engaging sales presentations to convey product benefits.
• Trained and mentored new sales representatives.
• Utilized CRM software to manage customer accounts and track performance metrics.
• Negotiated contracts with clients and developed relationships with key personnel.
• Generated 100 new leads through networking and attending industry events.
• Managed over 30 client accounts to secure customer satisfaction and repeat business.

• Demonstrated strong organizational and time management skills while managing multiple projects.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated leadership skills in managing projects from concept to completion.
• Provided professional services and support for dynamic work environment.
• Passionate about learning and committed to continual improvement.
• Cultivated interpersonal skills by building positive relationships with others.
• Organized and detail-oriented with strong work ethic.
• Demonstrated creativity and resourcefulness through development of innovative solutions.
• Worked effectively in fast-paced environments.
• Worked well in team setting, providing support and guidance.
• Resolved problems, improved operations and provided exceptional service.

• Perform various stints in various departments in Police Force, primarily at Central Police Station
• Cultivated leadership skills, people management, dynamic problem solving and and infinite list of various priceless skill set
• Received countless commendations from Commander of Central Police Division in forms of Commander's Award

Manpower Department (Special Projects)

• Spearheaded special project in ensuring accurate capture of attendance time for officers
• Wrote an application in C language to enable attendance taking via bar code scanner and data to be saved into the database remotely
• Project was successful and currently still being utilized for attendance taking for major deployments
• Gained invaluable experience and acquired soft skills like people management, conflict-resolution, decisive decision making
• As SPF were geared towards the service sector, gained customer service etiquette
• Also held supervisory role as patrol in-charge
• Coach and lead new officers
• Well verse in Singapore's Criminal law, Employment Act and various statues
• Well verse with investigation techniques and specific fact findings.

• Infrastructure & Hardening Team
• Assist in the start-up of this small internet company based in Singapore providing web and email hosting
• Managed servers of RedHat Linux and FreeBSD distro and started with 1U rack server space and grew exponentially within a year to 12U rack server space
• Maintained secure, intrusion free servers for a straight 3 years with an overall maintenance downtime of 14 hours
• System hardening and firewall policy adjustments
• Penetration testing on regular basis.
• Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.