Harley Ng

Driven by a commitment to excellence, I leveraged classroom support and guest relations management skills at 学而乐 and Haidilao Hotpot to enhance student learning outcomes and dining experiences. Demonstrated proficiency in computer skills and behavior management, achieving significant improvements in student and customer satisfaction. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.