Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

HARI PRASANTH

Singapore

Summary

Multifaceted Production Support Analyst with expertise in Collateral Management & Market Data Applications in Capital Market domain over 4.5+ years. Excellent time management, analytical and problem- solving abilities. Dedicated in delivering on time solutions for application technical issues and maintaining quality in support.

Overview

2
2
years of professional experience

Work History

Production Support Analyst

Credit Agricole CIB
02.2023 - Current

COMET (Collateral management)Project.


  • Provided daily support in Collateral Management Applications with escalated ticket resolution and liaised with business and technical leads
  • Monitoring more than 1.5 million incoming trades data from FO systems like Orchestrade, Kondor, Sophis, Murex etc
  • Monitoring the market data feed such Pricing Data, Interest Rates, FX Rates, Static Data, Counterparty Data etc
  • Checking the calculation of exposure for each regions and balance collateral needs
  • Manage end-to-end margin call workflows, notifications & reporting related requests for around 13000 contracts per day across the globe
  • Manage interest calculations and produce fully configurable client statements
  • Handle Reconciliation of margin call dispute requests
  • Monitor the Contract repository tool and contract integration from source MDB
  • Monitoring the tableau report generation and quality on daily basis

Application System Engineer Support

TCS Pvt Ltd
06.2022 - 02.2023
  • Specialized in Data Management System, Market data, Reference data and Asset Control
  • Supported end-users by providing expert technical assistance, ensuring minimal disruption to production
  • Extensive knowledge on external data feeds from data vendors such as Reuters, Bloomberg and Interactive Data
  • Posed great knowledge on internal data flow within the business line and Strong knowledge on delivering processed data to back end applications
  • Handling the delivery of thousands of files delivery across systems using CFT, SFTP, Kafka etc
  • Handling the application Caligraf designed to manage bank holidays
  • Earned recognition from management for consistently going above and beyond the call of duty, demonstrating a deep commitment to organizational success

Education

Bachelor of Technology -

Jawaharlal Nehru Technological University
06.2019

Skills

  • Application Support
  • Collateral Management Process
  • Market Data Management
  • Scripting Languages (Shell, Python)
  • CI/CD Deployment
  • Tableau Reporting
  • Incident Management & Problem-Solving
  • Teamwork and Collaboration
  • Training and Mentoring
  • Application support
  • Service level agreements
  • Troubleshooting

Accomplishments

  • Streamlined work processes through the implementation of automation tools and scripts.
  • Developed comprehensive documentation to support knowledge transfer among team members, reducing reliance on specific individuals.
  • Boosted team productivity by providing comprehensive training on new technologies and best practices.
  • Reduced downtime with proactive monitoring, troubleshooting, and maintenance of production systems.
  • Identified opportunities for process improvements through data analysis and continuous feedback from users.
  • Reduced processing time by analyzing job schedules and implementing appropriate modifications.

Languages

English

Timeline

Production Support Analyst

Credit Agricole CIB
02.2023 - Current

Application System Engineer Support

TCS Pvt Ltd
06.2022 - 02.2023

Bachelor of Technology -

Jawaharlal Nehru Technological University
HARI PRASANTH