Haresh Kumar
Summary
Dynamic leader with a proven track record at Tyca and Jr Taxes, enhancing customer satisfaction and streamlining operations. Excelled in team motivation and inventory control, significantly improving store performance. Skilled in recruiting and fostering strong customer rapport, driving sales, and mentoring staff for peak performance.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Tyca
09.2022 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Retail Store Manager
Jr Taxes
11.2015 - 11.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Managed store organization, maintenance, and purchasing functions.
- Submitted orders for new inventory.
Education
N Level -
Naval Base
Yishun01.2001
Skills
- Team motivation
- Customer rapport
- Recruiting and interviewing
- Orientation and training
Timeline
Assistant Manager
Tyca
09.2022 - 11.2023
Retail Store Manager
Jr Taxes
11.2015 - 11.2019
N Level -
Naval Base
Similar Profiles
Stephanie BaumgardnerStephanie Baumgardner
Assistant Manager at Martine's Auto ShopAssistant Manager at Martine's Auto Shop
Deeanna NicolDeeanna Nicol
Assistant Manager at Market BasketAssistant Manager at Market Basket
Kaice SalazarKaice Salazar
Assistant Manager at Oreilly Auto PartsAssistant Manager at Oreilly Auto Parts