Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Interchange Supervisor
Tower Transit Singapore
10.2021 - 11.2021
Managing allocations of duty cards and information to Drivers to ensure drivers leave interchange on time to commence in service
Managing flow of drivers and vehicles along Tower Transit Operated routes through liaison with CFMS Controllers on duty
Identifying and communicating issues with schedules, allocations, specific drivers, and/or vehicles
Always ensuring safe movement of vehicles and pedestrians within bus interchange whilst having regard for company safety policies
Forward planning on-the-day service requirements through to end-of-day
Undertaking variety of Administration duties in line with business requirements
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Assistant Starter
SMRT Bus Ltd
04.2017 - 10.2021
Ensure buses and Bus Captains are optimally deployed and operations properly executed
Monitor attendance of Bus Captains
Recall Bus Captains back to work during their off day
Assist in generating ad hoc reports.
Banquet Staff
Far East Hospitality
11.2013 - 03.2014
Provide friendly customer service
Delivered food to guest tables with timeliness and efficiency.
Maintained clean and safe work environment.
Cleaned and maintained dining area and condiment stations.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Retail Sales Assistant
Artbox
10.2012 - 02.2013
Used POS system to process sales, returns, online orders, and gift card activations.
Greeted customers and helped with product questions, selections, and purchases.
Increased sales by offering advice on purchases and promoting additional products.
Located merchandise across various stores to address customer needs.
Managed cash register after end of shift to balance and record accurate transactions.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Helped customers locate products and checked store system for merchandise at other sites
Education
Higher Nitec in Accounting - Accounting
ITE COLLEGE CENTRAL
Singapore
04.2016
GCE 'Ordinary' Level -
SI LING SECONDARY SCHOOL
Singaore
01.2013
Primary School Leaving Examination -
WOODLANDS RING PRIMARY SCHOOL
Singapore
01.2008
Skills
Knowledge in Microsoft Word, Microsoft Excel, Microsoft Power Point
Knowledge in using Perdis and Greenroad
Teambuilding
Decision-Making
Teamwork and Collaboration
Supervisory experience
Certification
Jan 2009 – Dec 2013: Military Band
Additional Information
Award & Achievements
, Kayaking Proficiency Personal Skill STAR Award (One Star Award) (16/12/2014)
Edusave Merit Bursary Award (2012)
Edusave Certificate of Academic Achievement (2012)
Co-Curriculum Activities
Jan 2014 – Apr 2016 Hobby Craft
Promoted to EXCO in 2015
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Interchange Supervisor
Tower Transit Singapore
10.2021 - 11.2021
Assistant Starter
SMRT Bus Ltd
04.2017 - 10.2021
Banquet Staff
Far East Hospitality
11.2013 - 03.2014
Retail Sales Assistant
Artbox
10.2012 - 02.2013
Higher Nitec in Accounting - Accounting
ITE COLLEGE CENTRAL
GCE 'Ordinary' Level -
SI LING SECONDARY SCHOOL
Primary School Leaving Examination -
WOODLANDS RING PRIMARY SCHOOL
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