Summary
Overview
Work History
Education
Skills
Timeline
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HAOYU SHI

HAOYU SHI

Summary

A dynamic and driven individual with a passion for market analysis and business strategy. Currently pursuing a Master's degree in Management, complementing my Bachelor's in Business Administration. With hands-on experience in customer service and a deep understanding of diverse client needs, I am eager to apply my analytical and interpersonal skills in a market analysis role. Proficient in both English and Mandarin, I am adaptable, culturally aware, and ready to contribute to a team that values innovation and strategic thinking.

Overview

5
5
years of professional experience

Work History

  • Proactive leader in multiple academic projects, demonstrating abilities in project management, team coordination, and deadline adherence
  • Developed a keen understanding of customer needs and preferences through diverse work experiences, enhancing customer engagement and satisfaction

Part-Time Caretaker/Sales Associate

Cat Café
- Current
  • Provide daily care for cats, ensuring their health and well-being
  • Cultivate customer relationships through effective communication, leading to increased sales of pedigree cats and grooming products
  • Demonstrate product knowledge and persuasive sales techniques to meet monthly targets

Part-Time Waiter

02.2019 - 03.2019
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.


Education

Master of Management - Advanced management strategies and market research methodologies

Singapore University of Social Sciences

Bachelor of Business Administration - Business strategy, marketing, and data analysis

University of Chichester
01.2022

Skills

  • Languages: English and Mandarin, capable of engaging with a diverse clientele
  • Leadership: Proven leadership skills in academic group projects, effectively managing and motivating team members
  • Communication: Excellent interpersonal and communication skills, both in one-on-one and group settings

Timeline

Part-Time Waiter

02.2019 - 03.2019

Part-Time Caretaker/Sales Associate

Cat Café
- Current

Master of Management - Advanced management strategies and market research methodologies

Singapore University of Social Sciences

Bachelor of Business Administration - Business strategy, marketing, and data analysis

University of Chichester

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HAOYU SHI