CHOU HAO MOK
Summary
Responsible and dedicated team member with proven multitasking and organizational skills.
Willing to learn and able to communicate well with team members.
Self-motivated follows safety practices, policies, and procedures to consistently drive safe job environment and performance.
Overview
6
6
years of professional experience
Work History
Customer Service Assistant
Bollore
08.2020 - Current
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
- Answered customer questions about product availability and shipment times.
- Prepare daily store orders that provide by customer and pass these order to warehouse for their order processing.
- Prepare inbound shipment document and unstuffing check list to warehouse for container unstuffing.
Logistics Assistant
Bollore
06.2017 - 08.2020
- Perform daily orders that provide by CS.
- Cargo receiving, sorting and storing to location.
- 5S methodology
- Completing daily KPI
Education
High School Diploma -
Tunku Abdul Rahman University College
Malaysia05.2019
Skills
- Multi - tasking
- Team player
- Material handling
- Information Updates
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Upper intermediate (B2)
Chinese (Cantonese)
Advanced (C1)
Timeline
Customer Service Assistant
Bollore
08.2020 - Current
Logistics Assistant
Bollore
06.2017 - 08.2020
High School Diploma -
Tunku Abdul Rahman University College
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