Hanzel Detros

• PBCS – Maersk Filipinas, Bugo
• MDC Admin Office, Tagoloan
• Main Jobs task & Responsibilities:
• Lodgment to the BOC Portal
• Process the documents to the Peza office
• Preparing invoice and other pertaining documents for the vessel
• Cancel and re-lodgment
• Identified audit parameters to comply with quality standards.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Served as corporate liaison for finance, IT and marketing departments.

• Prepared and submitted detailed reports regarding assignments and ongoing investigations.
• Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
• Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
• Checked vehicle equipment for proper functioning prior to use.
• Recorded facts to prepare reports documenting incidents and activities.

Main Jobs task & Responsibilities:

• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Handling and Managing people or employees
• Monitoring the daily outputs
• Doing Evaluation and provides necessary retraining to the agent if needed
• Doing final interview for the applicants
• Provide final training to the applicants to filter the good ones
• Supervising and monitoring the overall outputs
• Make sure to provide safeguard & Benefits from all employees
• Provide daily summary reports and submit them to the owner.
• Maintained professional, organized, and safe environment for employees and patrons.

• Main Jobs task & Responsibilities:
• Maximized performance by monitoring daily activities and mentoring team members.
• Improved safety procedures to create safe working conditions for workers.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Posting Jobs online hiring
• Provides interviews and training to the applicants
• Monitoring individual stats to all employees
• Processing Business permits
• Keeping the contracts from all employees and should notarized

• Nature of work: Food and Beverages
• Main Jobs task & Responsibilities:
• Oversee the entire flow in and out
• Generates revenue from providing quality service
• Promoting the good will of the company.
• Improved marketing to attract new customers and promote business.
• Controlled costs to keep business operating within budget and increase profits.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Improved safety procedures to create safe working conditions for workers.
• Managed and motivated employees to be productive and engaged in work.

• Restaurant
• Main Jobs task & Responsibilities:
• Assist and serve the customer with satisfaction
• Making sure all customers served fully
• Supervising colleagues to abide by the SOP and protocol from the company.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Established objectives to offer team members clear roadmap to help company achieve overall goals.

• Government Employee
• Main Jobs task & Responsibilities:
• Assisting registrants to fill out the forms correctly
• Answering the questions from the registrants
• Checking the forms before submitting to the encoders.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.