London School Of Business And Finance
High School Diploma
04.2001
Hi, I’m
Hansika Rasangani Bandara
Summary
Dynamic professional with experience at Mount Blue Hotel Kandy, excelling in customer relations and office management. Proven ability in data entry and quality auditing, enhancing compliance and operational efficiency. Recognized for training new staff and fostering teamwork, ensuring exceptional service and guest satisfaction in fast-paced environments.
Work History
Mount Blue Hotel Kandy
Receptionist
2024 - 2025 (1 education.year_Label)
Job overview
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Mount Blue Hotel Kandy
Server
2023 - 2024 (1 education.year_Label)
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Classic Fashion Apparel Industry Ltd
Qulity Auditor
2022 - 2023 (1 education.year_Label)
Job overview
- Educated and oriented employees to improve compliance with quality control protocols.
- Identified issues of non-compliance and elevated reports to senior personnel.
- Trained new Quality Auditors on best practices, increasing their proficiency in performing audits effectively.
- Completed timely quality reports highlighting deficiencies and recommending corrective actions.
Education
London School Of Business And FinanceSingapore
High School Diploma
04.2001
Skills
Data entry
Timeline
Receptionist
Mount Blue Hotel Kandy
2024 - 2025 (1 education.year_Label)
Server
Mount Blue Hotel Kandy
2023 - 2024 (1 education.year_Label)
Qulity Auditor
Classic Fashion Apparel Industry Ltd
2022 - 2023 (1 education.year_Label)