Hazee Ann Lim
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Consulting Manager
Singapore Manpower Services Pte Ltd
11.2020 - Current
- Works jointly with the key employment holder to supervise the sourcing, interviewing, and hiring processes of foreign domestic workers (FDWs).
- Make sure the team's recruitment methods are up to date and assist them in introducing new ones.
- Provides advice to the employer on the steps they need to take in employing FDWs.
Consulting Manager
1.Care Employment Agency
02.2020 - 10.2020
- Build a matrix for selecting the best recruitment channel and source for FDWs and employers
- Examine industry best practices in FDWs recruiting and placement
- Conduct job interviews effectively to ensure that the FDW’s abilities and characters meet the job requirements set by the employers to ensure harmonious and long-term working relationships
- Maintain current knowledge of Singapore’s Ministry of Manpower labor laws and make necessary improvements to ensure that organization recruiting processes are compliant
- Act as a single point of contact for FDWs and employers if working dispute arises
Consulting Manager
AM Management & Consultancy Services
04.2019 - 01.2020
- Achieved monthly sales target and group incentives set by the company.
- Proficient and knowledgeable in handling all employers and Foreign Domestic Workers matters independently.
- Dedicated in responding to the needs for both our clients and our FDWs proactively to ensure harmonious and long-term working relationships.
Consulting Manager
Ok Maid Pte Ltd
08.2017 - 03.2019
- Facilitate clients via face-to-face conversations, answer phone calls and emails
- Stay in touch with clients to keep them updated about the status of their application
- Handle private and confidential documentation by employers and foreign domestic worker with care and diligence
- Handling administrative work, filing, and updating clients’ detail and information
- Keep track record of the open cases that need attention to facilitate easier follow-up as well as closed cases using Salesforce
Consulting Manager
Singapore Manpower Services Pte Ltd
01.2015 - 02.2016
- Working closely with Local/Foreign Head-hunters in the coordination of workforce planning ensure that the recruitment timelines are met participate in requirement analysis
- Support in business development by introducing companies’ services to prospect
- Responsibilities include defining hiring criteria, sourcing potential candidates on social media and reaching out to prospects via email, phone, or overseas visits
- Consolidate internal and external feedback as well as curated insights to increase the key performance indicators effectively
Consulting Manager
DotSG Solutions Pte Ltd
03.2013 - 12.2014
- Negotiated contracts with vendors on behalf of clients, securing favorable terms while maintaining strong partnerships.
- Integrated data analytics into consulting engagements to provide actionable insights informing decision-making processes for clients.
- Provided expert guidance to clients on best practices in change management, ensuring successful organizational transitions.
- Managed budgets for multiple concurrent projects, ensuring accurate financial reporting and resource allocation throughout the engagement lifecycle.
Assistant Manager
Watsons Personal Care Store
06.2011 - 02.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Manager
The Generics Pharmacy
05.2009 - 05.2011
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Pharmacist
Generika Drugstore
05.2007 - 04.2009
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Retail Staff Pharmacist
The Body Shop, Store
06.2006 - 04.2007
- Collaborated with healthcare professionals for optimal patient care and coordinated drug therapy management.
- Maintained up-to-date knowledge of drug interactions, side effects, and contraindications, ensuring safe patient care.
- Detected potential prescription errors during drug utilization reviews which led to improved safety measures within the pharmacy practice.
- Developed strong relationships with patients creating a loyal client base resulting in repeat business.
Education
Bachelor of Science - Pharmacy
Adamson University
Manila, Philippines03.2006
Skills
- Goal-oriented mindset
- Client management
- Screening resumes
- Recruitment knowledge
- Candidate Sourcing
- Industry Awareness
- Teamwork and Collaboration
- Job Analysis
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
Languages
English
Advanced (C1)
Timeline
Consulting Manager
Singapore Manpower Services Pte Ltd
11.2020 - Current
Consulting Manager
1.Care Employment Agency
02.2020 - 10.2020
Consulting Manager
AM Management & Consultancy Services
04.2019 - 01.2020
Consulting Manager
Ok Maid Pte Ltd
08.2017 - 03.2019
Consulting Manager
Singapore Manpower Services Pte Ltd
01.2015 - 02.2016
Consulting Manager
DotSG Solutions Pte Ltd
03.2013 - 12.2014
Assistant Manager
Watsons Personal Care Store
06.2011 - 02.2013
Manager
The Generics Pharmacy
05.2009 - 05.2011
Pharmacist
Generika Drugstore
05.2007 - 04.2009
Retail Staff Pharmacist
The Body Shop, Store
06.2006 - 04.2007
Bachelor of Science - Pharmacy
Adamson University
Similar Profiles
NUR AISAH A RAHMANNUR AISAH A RAHMAN
Customer Service Agent at MCI Career Services Pte Ltd/ dnata Singapore Pte LtdCustomer Service Agent at MCI Career Services Pte Ltd/ dnata Singapore Pte Ltd
Bei Er SiauBei Er Siau
Project Administrator at Exyte Services (Singapore) PTE LTDProject Administrator at Exyte Services (Singapore) PTE LTD
Lutfi Adly Bin Abdol SaniLutfi Adly Bin Abdol Sani
Engineering Assistant at Aptiv Safety & Mobility Services Singapore Pte. LtEngineering Assistant at Aptiv Safety & Mobility Services Singapore Pte. Lt