Hannah Tay
Summary
Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
4
4
years of professional experience
Work History
Operational Attraction
RWS
09.2023 - Current
- Monitored passengers and ride operations and enforced safety regulations.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Monitored guests and enforced rules, maintaining safety for visitors and staff
- Assisted customers in entering and exiting rides, providing balance support and general directions
- Operated rides and attractions according to written guidelines to reduce injuries
Barista
Playmade
10.2020 - 12.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Managed over 50 customer calls per day.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Diploma - Integreated Events Management
Republic Polytechnic
05-2026
Skills
- Ticket Taking
- Policy Compliance
- Ride Set up
- Safety Reporting
- Customer Service
- Safety Procedures
- Safety Monitoring
- Ride Operations
- Leadership qualities
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Operational Attraction
RWS
09.2023 - Current
Barista
Playmade
10.2020 - 12.2024
Diploma - Integreated Events Management
Republic Polytechnic
Similar Profiles
Michele SchlapferMichele Schlapfer
Human Resources Generalist at RWSHuman Resources Generalist at RWS
Gia QuartimonGia Quartimon
Remote AI Technician at RWSRemote AI Technician at RWS
Esther Bimpongmaa OppongEsther Bimpongmaa Oppong
Vendor Relations Manager at RWSVendor Relations Manager at RWS