Proven Logistics Executive with a track record of enhancing operational efficiency at RB (Health) Malaysia SB. Skilled in SAP and adept at problem-solving, successfully managed key accounts and streamlined warehouse operations, achieving over 95% accuracy in shipment tracking and inventory management.
Logistics Executive with strong history of coordinating and distributing stocks and goods to meet consumer demand and minimize cost of storing and transporting goods. Excellent analytical, critical-thinking and problem-solving skills to evaluate organization logistical operations and execute methods to improve efficiency.
•To ensure all invoiced orders are transferred to dispatch area within 1 working day of invoicing.
•To complete Monthly Closing Report on time as per Finance Schedule.
•Must ensure all invoices must be dispatched out i.e. none left behind within 5 working days.
•Must ensure all shops must receive at least once a week delivery and also follow agreed schedule.
•To plan dispatch with Operation Team on daily basis i.e. everyday before 3pm after receipt of invoice.
•To verify all goods received from Operation Team against Invoice in terms of quantity within 1 day.
•Must ensure to escalate issues within 2 days of receiving invoices & goods from DC.
•Ensure shortage claims due to DC error is less than 10 cases per month.
•To support Logistics Operation in any capacity (if requested by superior) as required from time to time in the spirit of teamwork.
•Involved in SAP Project: India project to establish best "Process & Systems" accross organization.
•Arranging transportation (truck) in any occasion eg: Stock delivery for warehouse sale.
•Having negotiation price with transporter for special truck arrangement
•Verify transporter billing
•As a customer service for Area Manager / District Manager / Store Manager to handle any delivery issue
-Handling export shipment for P&G to East Malaysia from Port Klang.
-Handling import shipment for P&G from Thailand and Singapore to Port Klang.
-Handling export shipment for P&G from Kuantan to Vietnam, Hong Kong, Manila and Muara
-Liaise with agent for any clearance (import and export) issues.
-Daily shipment / container update to P&G and consignee
Reports
-Daily progress report
-Product Status report by Division (Internal)
Monitoring & Checking
-Check pending CRD
-Answer customer queries
-Communicating with operations on order status
-Chasing operation for outcome on order status
-Replying customer and management emails
-Monitor inbound doc. & advice admin accordingly
-Updating ops on urgent deliveries & monitoring its status
-To monitor return is to be arranged according to what they had posted in system.
-Prepare Delivery Planning notification email principle
Need Preparation
-Change CRD as per customer's request
-Change delivery address as per customer's request.
-To provide outcome on any urgent inbound/outbound arrangement.
-Liaise with transporter on delivery/collection issues
-Finding / locating DO in archieve file (for those missing and unprinted DO's for the day.
-To make special arrangements with transporter for special case deliveries such as Skudai,Genting & MegaMail. This is for cost saving purposes.
-To make special arrangements with transporter for special case deliveries with DHL.
-To ensure special arrangements required by adidas is to be prepared accordingly, including carton arrangement and documentation.
-To prepare monthly KPI for monthly progress meeting
Account
-Billing (Handling & Transportation) to adidas (Will take abt 2-3 days to complete these)
-Billing templates to transporter (Will take abt 2-3 days to complete these) -Preparing accrual report to Finance Administrative
-Update records for dispatch (for billing purpose)
-Prepare DO for Post Laju (when necessary)
-Compile & prepare a transport cost comparison for accounts / management.
Purchasing
-Purchase & maintain inventory for office & Operations stationeries.
-Raise PR to order stationery for both admin & operations.
-Purchase & maintain inventory for carton boxes, tapes, bags etc for operations / warehouse usage.
-Raise PR to order carton boxes, tapes, bags, etc for operations / warehouse use.
-Make a record as carton boxes and bags is charge back to back to adidas
-Working out Daily Delivery plan for Nestle
-Prepare Daily Trip performance (internal report)
-Process and planning order for Purina Petcare Malaysia (PPM)
-Customer service for PPM (fronthaul delivery & rejection)
-Handling rejection from dealer for Nestle. Follow up until the goods being return to Nestle warehouse.
-Plan and monitor the empty pallet and market return collection to LTP and report direct to CHEP and Nestle
-direct report to COO, update on any management matter
-assist on customer service matter
-assist to follow up management matter
-prepare bill of lading for the shipment
-liaise direct with shipping liner for the rate
-monitor stock movement
-prepare charges and billing
-liaise with principal / contract manager
-handling customer complaints
-prepare necessary documents
-direct reporting to contract manager
-Monitor the rate request from the agent
-Advise the workable rate to agent.
-Approved contract filed in web system
-Do a P & L for every prospect requested by agent.
-Monitor the current situation and stock inventory at port.
-Liaise with agent from time to time regarding how to reduce inventory problem at their area.
-handling all stock return documents into proper filing
-communicate with customers (if any)
-communicate with transporters
-releasing pick list for picking according to the orders
-receiving goods for storage into warehouse
-Key in all data into WMS.
-Monitor the movement (inbound & outbound) of inventory
-To generate incoming / outgoing documents
-To ensure data received are checked and have been entered into the system accurately and on time.
-To issue VIF (Variance Investigation Form) on short supply / excess / damages from receipts.
-Daily downloading of orders as per customer request delivery date.
-Ensure orders are proceed on time for transport.
-Releasing of delivery orders and pick list on time.
-Update relevant data into Manhattan WMS System