Summary
Overview
Work History
Education
Skills
Websites
Awards
Timeline
Generic

Hanindyo Wirotomo

Head of IT Infrastructure & Services at PT. Unilever Indonesia
Jakarta

Summary

I'm a Senior leaders with multi experience (area) background such as: 3,5 years worked as an IT - SAP consultant as an ABAP programmer with various SAP modules (FI, SD, MM, PM, QM, HR, and SRM), developing reports, interfaces, enhancements, and forms in multi cycle implementation and many company. 2,5 years as an IT supply chain analyst in FMCG industries, supporting end-to-end process, dealing with global innovation project to ensure landed well in local. 3,5 years experience as an end-to-end analyst in IT services/ operation, business partnering with global & local infrastructure (landline & mobile solutions) vendors for hardware, software, network and telephony, audio & video + visual solutions. 2,5 years experience as an IT business partner for finance & HR for internal, managing and controlling the improvement plan & strategy (local) to ensure its align with global ambitions and using the newest and right technology solutions. 5++ years managing and leading IT infrastructure & services in all sites across Indonesia (50+ sites in total) with total 3500+ users to served in 24/7 basis. Leading of 50+ team team members to ensure all services running with top quality and user oriented in continuing from previous 3,5 years expertise handling people services including VIPs escort services As an head of IT services the task are managing business partner expectation from IT team for their requirement on each (improvement/new) project and delivering in a high class solutions. Supporting Indonesian government policy on finance, landing global initiatives by leading the project implementation in country is also one of task as a senior manager in global FMCG company. Beside working as a business partner for internal users the job is also control & manage IT cost/expenses in alignment with local business target and global rules to ensure all expenses is within budget and also giving a maximum benefits to company & employees without sacrifying the quality/speed. Partnering with multi services provider both local and global plus collaborating with people across the world in many programme/ projects to ensure the services works normally and as expected to support local business user operations and keeping all initiatives from global & local is aligned with policy Not to forget to lead CyberSecurity awareness and campaign in SEAA + ANZ market for 2++ years including act as Information Security Officer in market as part of VIPs escorts, I collaborate with safety and workplace team to ensure all services provided is resilience, precises and executed correctly.

Overview

22
22
years of professional experience
7
7
years of post-secondary education
3
3
Languages

Work History

IT Directly Consumed Services Manager

PT.Unilever Indonesia
07.2020 - Current
  • Work to define & control all services to employee delivered correctly, timely manner and fit for purpose
  • This including hardware, software, telephony, data, voice and network infrastructure for all user across Indonesia
  • Ensure global project landed and adding value to local and keeping all initiatives aligned with IT policy
  • Partnering with multi services provider both local and global to ensure the services works normally and as expected to support local business user operations
  • As the times go, the main purpose of this role is to support the business performance through latest technology by pioneering a digital transformation and enabling the company to utilize technology in all sectors such as drive the operational effectiveness & efficiencies, strengthen the control mechanism, accessible anytime & anywhere seamlessly

IT Manager - Finance, Information & Analytics, Human Resource, General and Corporate Affairs

PT.Unilever Indonesia
11.2019 - 07.2020
  • Continue & extended my previous role to business partnering with more functions

IT Manager Finance & Information Analytics

PT.Unilever Indonesia
10.2018 - 11.2019
  • I use to work closely with a particular business unit (end user inside organization) to support or active partnership with both operations and managerial things across Indonesia territory
  • This role is to provide 'real time' internal support and analysis on daily basis for local/global application & initiatives
  • By doing this, it's expected to give value added to the business by giving information/help to create a tools to support in decision making
  • In this organization we are also partnering with global team, cross cluster, cross function to land global initiatives or new tools/technology which enrich local finance team to work

Deputy IT Manager Finance

PT.Unilever Indonesia
06.2018 - 10.2018
  • Partnering with IT Finance Manager on the daily operation by leading several internal project (business partnering) with Finance team

IT Finance Analyst

PT.Unilever Indonesia
03.2018 - 06.2018
  • Business partnering with Finance team in Unilever Indonesia to runs finance routine activities & application/tools
  • Keeping an improvement discussion open with the users to ensure our business is supported with good & correct technology in digital era which needs a high accuracy and fast responses

IT Service Delivery Analyst

PT.Unilever Indonesia
10.2014 - 03.2018
  • Managing IT directly consumed services to make sure all the services are delivered to all employee (end-to-end) including hardware, software, telephony, data, voice and infrastructure for all user (apprx
  • 4000 users)
  • Landing global project in country and also guarding all local project initiatives to align with IT policy
  • Align with the services provided, I also business partnering with vendor both local & global
  • Negotiating the contract, SLA & OLA and also to ensure they met the SLA

IT Analyst - Supply Chain

PT.Unilever Indonesia
05.2012 - 10.2014
  • Managing IT project which related a supply/demand on a production & distribution cycle
  • As a business partner, we provide/advise an IT solutions to the business, i.e
  • Best practice and structural incident & problem solving management in supply chain areas (planning, production, logistic/distributions and customer services)

ABAP SRM Consultant

Perdana Consulting
09.2011 - 05.2012
  • ABAP for PT
  • Garuda Indonesia in SRM module
  • Creating form report for SRM using Smartforms

ABAP Consultant (FI, MM, QM, PP Module)

Perdana Consulting
03.2011 - 09.2011
  • ABAP consultant for PT
  • Latinusa
  • Creating report using ALV, smartforms & BDS format

ABAP Consultant ( FI, SD, PM module)

Perdana Consulting
09.2010 - 03.2011
  • ABAP Consultant in FI, SD and MM module for PT
  • Semen Gresik Group
  • Create report using ALV and smartforms

ABAP FI Consultant

Perdana Consulting
12.2009 - 09.2010
  • Support ABAP FI for PT
  • Telkom Indonesia (All Divre)

ABAP FI Consultant

Perdana Consulting
08.2009 - 01.2010
  • ABAP FI for PT
  • Telkom Divre VII

ABAP FI Consultant

Perdana Consulting
05.2009 - 08.2009
  • ABAP FI Consultant for PT
  • Telkom Indonesia Divre Telkom Flexi

ABAP FI Consultant

Perdana Consulting
02.2009 - 05.2009
  • ABAP FI Consultant fot PT
  • Telkom Indonesia Divre VI

ABAP FI Consultant

Perdana Consulting
01.2009 - 02.2009
  • ABAP FI consultant for PT
  • Telkom Divre I

ABAP & Data Migration

Perdana Consulting
12.2008 - 01.2009
  • Data Migration team for PT
  • Pertamina (Persero)

Internship

Telkomsel
06.2003 - 08.2003
  • Research & propose any suggestion for IT division specially using IT Infrastructure Library point of view

Education

Bachelor - Informatics

Institut Teknologi Bandung (ITB)
01.2004 - 01.2008

Highschool - Science

SMUN 34 Jakarta
01.2001 - 01.2004

Skills

Service Quality

Data Analysis

Service Delivery

Operations management

Business analysis

Service delivery

Service quality management

Customer service

Goal oriented

Staff development

Awards

Unilever Indonesia CFO Award

Timeline

IT Directly Consumed Services Manager

PT.Unilever Indonesia
07.2020 - Current

IT Manager - Finance, Information & Analytics, Human Resource, General and Corporate Affairs

PT.Unilever Indonesia
11.2019 - 07.2020

IT Manager Finance & Information Analytics

PT.Unilever Indonesia
10.2018 - 11.2019

Deputy IT Manager Finance

PT.Unilever Indonesia
06.2018 - 10.2018

IT Finance Analyst

PT.Unilever Indonesia
03.2018 - 06.2018

IT Service Delivery Analyst

PT.Unilever Indonesia
10.2014 - 03.2018

IT Analyst - Supply Chain

PT.Unilever Indonesia
05.2012 - 10.2014

ABAP SRM Consultant

Perdana Consulting
09.2011 - 05.2012

ABAP Consultant (FI, MM, QM, PP Module)

Perdana Consulting
03.2011 - 09.2011

ABAP Consultant ( FI, SD, PM module)

Perdana Consulting
09.2010 - 03.2011

ABAP FI Consultant

Perdana Consulting
12.2009 - 09.2010

ABAP FI Consultant

Perdana Consulting
08.2009 - 01.2010

ABAP FI Consultant

Perdana Consulting
05.2009 - 08.2009

ABAP FI Consultant

Perdana Consulting
02.2009 - 05.2009

ABAP FI Consultant

Perdana Consulting
01.2009 - 02.2009

ABAP & Data Migration

Perdana Consulting
12.2008 - 01.2009

Bachelor - Informatics

Institut Teknologi Bandung (ITB)
01.2004 - 01.2008

Internship

Telkomsel
06.2003 - 08.2003

Highschool - Science

SMUN 34 Jakarta
01.2001 - 01.2004
Hanindyo WirotomoHead of IT Infrastructure & Services at PT. Unilever Indonesia