Hang Sing Toh
Perak
Summary
Accomplished Project Coordinator with a proven track record at CS Enterprises, enhancing team collaboration and client satisfaction through effective project coordination and time management. Skilled in problem-solving and adaptable to changing environments, consistently ensuring project success and optimized resource allocation. Demonstrates a strong ability to manage multiple priorities, improving productivity and operational efficiency.
Overview
11
11
years of professional experience
Work History
Project Coordinator
CS Enterprises
01.2022 - 11.2024
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Prepared meeting agendas and minutes for distribution and record keeping.
Shop Manager
Elite Network
05.2016 - 03.2019
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Controlled costs by effectively negotiating with vendors.
Phone Repair Technician
Elite Network
03.2014 - 05.2016
- Maintained detailed records of all completed repairs, helping identify patterns in device malfunctions over time.
- Maintained well-organized workspace, ensuring all tools and parts were readily available for efficient repairs.
- Assisted customers with setting up newly repaired devices, ensuring proper functionality before leaving store.
- Conducted thorough quality control checks after each repair to guarantee optimal performance of devices.
- Collaborated with team members to troubleshoot complex issues, resulting in successful resolutions.
- Continuously improved technical skills through participation in training courses and workshops within industry.
- Developed strong relationships with suppliers, securing high-quality replacement parts at competitive prices.
- Installed and configured new devices and system components.
Skills
- Problem-solving
- Project coordination
- Time management
- Flexible and adaptable
- Team coordination
Languages
Chinese (Mandarin)
Advanced (C1)
Malay
Intermediate (B1)
English
Elementary (A2)
Timeline
Project Coordinator
CS Enterprises
01.2022 - 11.2024
Shop Manager
Elite Network
05.2016 - 03.2019
Phone Repair Technician
Elite Network
03.2014 - 05.2016
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