Haney Masturina

• Generated detailed documents for job orders, translating project specifications into actionable tasks.
• Addressed and troubleshooted issues promptly, minimizing delays and maintaining project momentum.
• Enhanced communication skills by conveying technical information clearly to non-technical team members.
• Developed strong negotiation and communication skills for timely delivery of materials and components.
• Successfully managed and executed multiple projects, from initial planning stages through to completion.
• Developed comprehensive project documentation that streamlined the workflow and improved project tracking.
• Implemented effective troubleshooting strategies that reduced downtime and increased overall project efficiency.

• Managed cash register transactions accurately, reducing discrepancies in end-of-day sales reports.
• Trained new team members in proper food handling techniques, fostering a culture of safety and cleanliness.
• Maintained a clean and sanitary work environment, ensuring compliance with health regulations and safety standards.
• Handled high-volume orders accurately while under pressure, ensuring timely delivery of quality drinks to customers.

• Provided exceptional customer service, assisting shoppers with their needs and ensuring a positive shopping experience.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Kept work areas tidy and organized, enhancing the overall aesthetic and functionality of the store.
• Worked closely with team members and supervisors, undertaking additional duties as assigned to ensure smooth store operations.

Analyzed and conducted visual inspection to verify that a product is free of defects

• Performed thorough inspections of products at various stages of the manufacturing process to ensure compliance with quality standards.
• Learned and executed the 5S Lean Workplace principles – Sort, Set in Order, Shine, Standardize, Sustain – to improve efficiency and maintain a clean, organized work environment.
• Raise a Corrective & Preventive Action Report (CAR) and Corrective Action Notification (CAN) to investigate the root causes of non-conformities to prevent their recurrence.
• Maintained detailed records of inspections, tests, and corrective actions to ensure traceability and compliance with quality standards.