Hamid Jan

Work History

Sales Assistant

Zero Healthcare Sdn Bhd

04.2017 - Current

Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Assisted customers with prompt and polite support in-person and via telephone.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Collaborated with team members to achieve a cohesive and efficient store environment.
Met and exceeded sales targets consistently, contributing to overall team success.
Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Built rapport with repeat customers, fostering long-term loyalty to the brand.
Established rapport with customers using active listening and interpersonal skills.
Fielded customer questions to share information about products, availability, and pricing.
Organized in-store promotions to increase awareness of new product lines.
Monitored sales trends to advise management on potential inventory adjustments.
Developed loyal customer base by providing consistent, high-quality service.
Managed efficient cash register operations.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Built customer loyalty and retention by delivering excellent shopping experiences.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained up-to-date knowledge of store sales, payment policies and security standards.

Kitchen Hand

Qasim Restaurant

04.2014 - 04.2016

Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
Followed recipes and chef instructions to prepare food correctly.
Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
Coordinated with front-of-house staff to ensure smooth service during peak dining hours.
Maintained strict adherence to food safety regulations, ensuring all dishes met health standards.

Warehouse Packer

KSL Warehouse Sdn Bhd

02.2013 - 03.2014

Inspected products before packaging to avoid shipping defective or damaged goods to customers.
Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
Packed, weighed and shipped items per customer specifications.
Learned and followed warehouse safety protocols to prevent injuries and accidents.
Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
Operated tape machines, scales and label printers to package items correctly.
Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.

Housekeeping Room Attendant

Luxury Hotel

01.2012 - 01.2013

Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Disposed of trash and recyclables each day to avoid waste buildup.

Summary

Overview

Work History

Sales Assistant

Kitchen Hand

Warehouse Packer

Housekeeping Room Attendant

Education

O'level -

Skills

Timeline

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