HAMED SAID ALHARTHI
Summary
Dynamic flight attendant with a strong work ethic and exceptional customer service skills, honed at Oman Air. Proven ability to manage medical emergencies and enhance passenger satisfaction through attentive service. Recognized for maintaining safety standards and promoting brand reputation, ensuring a positive travel experience for all.
Overview
14
14
years of professional experience
Work History
Flight Attendant
Salam Air
02.2023 - 03.2025
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Flight Attendant
Oman Air
03.2016 - 03.2018
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
Salesman
Sketchers
02.2015 - 04.2016
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
Cashier
Khimji Ramdas
05.2011 - 04.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Pilot License - PPL,ATPL,MEP-IR-CPL
Flying Academy Aviation Club
Czech RepublicHigh School Diploma -
Salt Bin Malik Private School
Oman12-2014
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Team collaboration
- Public speaking
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Swahili
Bilingual or Proficient (C2)
Timeline
Flight Attendant
Salam Air
02.2023 - 03.2025
Flight Attendant
Oman Air
03.2016 - 03.2018
Salesman
Sketchers
02.2015 - 04.2016
Cashier
Khimji Ramdas
05.2011 - 04.2012
Pilot License - PPL,ATPL,MEP-IR-CPL
Flying Academy Aviation Club
High School Diploma -
Salt Bin Malik Private School
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