Halisa Hanafi
Administrative Executive (Rooms)
Summary
Experienced in hospitality industry and coworking spaces. Highly customer service-oriented professional with strong background in administrative functions. Brings high level of organization and expertise to role of Executive Assistant. Ability to effectively manage tight deadlines while maintaining efficiency and excellence in operations demonstrates competency in this field.
Overview
19
19
years of professional experience
11
11
years of post-secondary education
5
5
Certifications
Work History
Rooms Administrator Executive
Paradox SGP Merchant Court CQ
09.2022 - Current
Senior Administrative Executive
Just Dabao Pte. Ltd
10.2021 - 05.2022
Community Executive & EA to Co-Founder
Found8 Pte Ltd
12.2019 - 10.2020
Sales Coordinator
Norwegian Cruise Line Holdings
05.2019 - 11.2019
Business Manager & EA to Managing Director
Hospitality Resource Solutions Pte. Ltd (HRS)
09.2017 - 02.2019
Client Service Associate
The Executive Centre Singapore
05.2015 - 08.2017
Operations Executive - Front Desk / Executive Club Lounge
Parkroyal Collections on Pickering
08.2013 - 04.2015
Guest Services Executive
Grand Park City Hall
06.2011 - 07.2013
Guest Service Agent - Room Reservations
Marina Bay Sands
03.2010 - 04.2011
Guest Service Agent - Front desk
Grand Copthorne Waterfront
11.2007 - 12.2009
Executive Assistant (Internship)
Institute of Technical Education
01.2006 - 01.2007
Education
NITEC - Business Administration (Office Skills)
Bishan ITE
01.2006 - 01.2008
NITEC - Digital Media Design (Graphic Design)
Ang Mo Kio ITE
01.2004 - 12.2006
O'LEVEL -
New Town Secondary School
01.1998 - 12.2002
Certificate in Business and Digital Transformation (BDTP) -
Singapore Management University
05.2020 - 02.2021
Skills
- Microsoft Office 365 Suite
- Word
- Excel
- PowerPoint
- CRM & Sales Platforms
- Salesforce
- HubSpot
- ZOHO
- Accounting & Payroll Software
- XERO
- Times Software
- Opera
- Lodging Management System (LMS)
Websites
Certification
WSQ Promote Tourism, 2008
References
Kanna Karmegam
Operations Director, One 15 Marina
9181 2898
John Sartain
Managing Director, Hospitality Resource Solutions
9750 6272
Timeline
Rooms Administrator Executive
Paradox SGP Merchant Court CQ
09.2022 - Current
Senior Administrative Executive
Just Dabao Pte. Ltd
10.2021 - 05.2022
Certificate in Business and Digital Transformation (BDTP) -
Singapore Management University
05.2020 - 02.2021
Community Executive & EA to Co-Founder
Found8 Pte Ltd
12.2019 - 10.2020
Sales Coordinator
Norwegian Cruise Line Holdings
05.2019 - 11.2019
Business Manager & EA to Managing Director
Hospitality Resource Solutions Pte. Ltd (HRS)
09.2017 - 02.2019
Client Service Associate
The Executive Centre Singapore
05.2015 - 08.2017
Operations Executive - Front Desk / Executive Club Lounge
Parkroyal Collections on Pickering
08.2013 - 04.2015
Guest Services Executive
Grand Park City Hall
06.2011 - 07.2013
Guest Service Agent - Room Reservations
Marina Bay Sands
03.2010 - 04.2011
Guest Service Agent - Front desk
Grand Copthorne Waterfront
11.2007 - 12.2009
NITEC - Business Administration (Office Skills)
Bishan ITE
01.2006 - 01.2008
Executive Assistant (Internship)
Institute of Technical Education
01.2006 - 01.2007
NITEC - Digital Media Design (Graphic Design)
Ang Mo Kio ITE
01.2004 - 12.2006
O'LEVEL -
New Town Secondary School
01.1998 - 12.2002
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