Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Halimatul Sa'adiah

Summary

True team player experienced in circulation procedures, patron registration and cataloging materials. Offers 17 years of reading experience in primary school library. Proven history of reliability and superior performance. Motivated fluent in English and Malay language and offering strong background in library management. Eager to work with public and library staff to provide welcoming, service-friendly atmosphere for all patrons and visitors. Detailed knowledge of literature, research and media resources.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Library Assistant

Civica Pte Ptd
12.2006 - Current
  • Processed library card applications and maintained patron records with accurate contact information.
  • Provided assistance and support to staff in regard to facility maintenance, security, and services.
  • Developed crucial digital skills among patrons by offering instructional sessions on using library technology effectively.
  • Increased awareness of available resources by creating informative signage and brochures for patron use.
  • Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
  • Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
  • Monitored library environments to maintain safe, hazard-free settings.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Managed library materials for accurate record-keeping.
  • Answered questions from patrons and helped to find desired materials.
  • Checked out and checked in materials to support patron circulation needs.
  • Processed library card applications to provide access to library services.
  • Helped children select appropriate reading level library books.

Administrative Cum Store Assistant

Seapexco Services Pte Ltd
09.2005 - 03.2006
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

• Carried out day-day-day duties accurately and efficiently.

• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

• Proved successful working within tight deadlines and fast-paced atmosphere.

• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Offered friendly and efficient service to customers, handled challenging situations with ease.

• Developed and maintained courteous and effective working relationships.

• Maintained excellent attendance record, consistently arriving to work on time.

• Resolved problems, improved operations and provided exceptional service.

• Participated in continuous improvement by generating suggestions, engaging in problemsolving activities to support teamwork.

• Used coordination and planning skills to achieve results according to schedule.

Shift Leader

DairyFarm Singapore-711
01.2002 - 12.2003

•Trained new employees and delegated daily tasks and responsibilities.

• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

• Enforced company policies and regulations with employees.

• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

• Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.

• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

• Regulated pricing, inventory count and supply during shift hours.

• Identified team weak points and implemented corrective actions to resolve concerns.

Education

Higher Nitec - in Service Skills-Administration

ITE College West
Singapore
11.2015

NITEC - in Service Skills-Retail

ITE Bishan
Singapore
11.2005

NTC-2 - Precision Engineering-Machining

ITE Balestier
Singapore
12.2001

GCE N Level - General Studies

Bukit View Secondary School
Singapore
11.1999

PSLE - General Studies

Bukit View Primary School
Singapore
11.1994

Skills

Administrative Work Management

Damaged Book Removal

Accurate Recordkeeping

Library Reference

Filing, Shelving and Storing Materials

Damage and Defect Inspections

Interlibrary Loans

Financial Calculations

Stock and Packages Receipt

Word Processing

Library Management

Information Desk Management

Reading and Teaching

Inventory Records Maintenance

Administrative Support

Library Classification System Clerical Support

Cataloging Software

Customer Service

Decision Making

Data Entry

MS Office

Verbal and Written Communication Administration and Reporting

Team Leadership

Shift Scheduling

Certification


  • WSQ ESS Workplace ICT Applications, NTUC - December 2006
  • Library Training,CIVICA ,December 2006
  • WSQ PCDT-ICDL (Presentation),NTUC, June 2007
  • WSQ-Communication& Relationship Management (Operation Level),NTUC, June 2007
  • WSQ Personal Effectiveness (Operation Level),SHRI,November 2007
  • WSQ Initiative and Enterprise (Operation level),SHRI,June 2008
  • WSQ Provide Gems Service,SHRI,November 2008
  • WSQ Learning & Personal Development(Supervisory Level),SHRI,December 2008
  • WSQ Communication & Relationship Management(Supervisory),SHRI,June 2009
  • WSQ Offer Customised and Personal Service,SHRI,June 2009
  • WSQ Provide Loans & membership services,CIVICA,September 2009
  • WSQ Support general reference & Information Enquiry Work,CIVICA,December 2009
  • WSQ Support Collections Maintenance,CIVICA,March 2010
  • WSQ Problem Solving & Decision Making (Supervisory),SHRI,June 2011
  • Perform Presentation Functions PP (2010),ECDL, November 2011
  • WSQ Deliver Service Excellence,SHRI, December 2011
  • Perform Word Processing Function 2010,ECDL,June 2013
  • WSQ Advanced Certificate in Service Excellence,SCCIB,July 2016
  • Data Protection,CIVICA,June 2021
  • Information Security ,CIVICA,June 2021
  • Compliance Training Programme,CIVICA,June 2021
  • Anti-Bribery & Anti- Fraud,CIVICA, June 2021
  • Data Protection,CIVICA,May 2022



Additional Information

Having a strong will character and self-driven motivation to push myself to the
limits. With a positive working attitude, it gives me the courage to explore and
learn new things.

Good communication and interpersonal skills
Team working in a multi - cultural environment
Self independent and fast learner
Willingness to keep on learning
Self motivation

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)

Timeline

Library Assistant

Civica Pte Ptd
12.2006 - Current

Administrative Cum Store Assistant

Seapexco Services Pte Ltd
09.2005 - 03.2006

Shift Leader

DairyFarm Singapore-711
01.2002 - 12.2003

Higher Nitec - in Service Skills-Administration

ITE College West

NITEC - in Service Skills-Retail

ITE Bishan

NTC-2 - Precision Engineering-Machining

ITE Balestier

GCE N Level - General Studies

Bukit View Secondary School

PSLE - General Studies

Bukit View Primary School
Halimatul Sa'adiah