Hakim Nur Arif Bin Hazizi
Summary
Accomplished professional with a proven track record in logistics and public service, notably with Foodpanda. Excelled in optimizing delivery routes and enhancing customer satisfaction through exceptional service and clear communication. Demonstrated reliability, punctuality, and teamwork, alongside a strong knowledge of vehicle maintenance. Achieved commendable levels of efficiency and professionalism in fast-paced environments.
A follower, and a leader, whose interest and flow are based on the social and environmental factor of a job. An extroverted introvert who's always keeping other people's interest at best, and adapting to everyone's walk of life and habits. An empath who's almost always understanding and supportive of the people around, pushing them to do their best.
Overview
3
3
years of professional experience
Work History
Delivery Rider
Foodpanda
Singapore
10.2023 - Current
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
Delivery Driver
JJ Express
Woodlands
09.2023 - 10.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Car Detailer
Inine Auto Studio
Singapore
07.2023 - 09.2023
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Police Officer
National Service
Singapore
04.2021 - 02.2023
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Completed National service with Sergeant (1) rank.
Education
NITEC - Fitness Training
ITE College Central
Ang Mo Kio02.2021
Skills
- Professionalism and Courtesy
- Traffic Rules Compliance
- Reliability and punctuality
- Vehicle maintenance knowledge
- Physical Stamina and Endurance
- Clean Driving Record
- Positive Attitude
- Teamwork and Collaboration
Timeline
Delivery Rider
Foodpanda
10.2023 - Current
Delivery Driver
JJ Express
09.2023 - 10.2023
Car Detailer
Inine Auto Studio
07.2023 - 09.2023
Police Officer
National Service
04.2021 - 02.2023
NITEC - Fitness Training
ITE College Central