Hakim Amran
Summary
Highly motivated Sales Associate with extensive customer service and sales experience of over 3 years. Outgoing sales professional with records of driving increased revenue and was awarded Striper of the Month in Footlocker on different months. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Sergeant Firefighter
SCDF
05.2022 - Current
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated and communicated efficiently with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Partake in community engagement during in-house station visits.
- Performed fire inspections to ensure compliance with safety regulations.
Retail Sales Associate
Foot Locker
07.2020 - 04.2022
- Maintained a clean, organized, and inviting store environment.
- Identified customer needs and provided solutions through product recommendations.
- Greeted customers in a friendly manner and providing excellent customer service.
- Handled cashiering, replenishment and stockroom duties.
- Managed online orders and received deliveries from suppliers.
- Ensured cleanliness of shop floor and stockroom.
- Adapted to a fast-paced environment and handling of shop floor during peak periods.
Sales and Marketing Intern
X-Boundaries
03.2021 - 08.2021
- Demonstrated willingness and interest in learning new tasks and skills.
- Conducted market research to identify potential clients and developed tailored sales strategies.
- Developed and executed a successful marketing campaign that increased brand and product awareness.
- Tasked to promote a Foldable Bicycle through social media, resulting in an increase of sales.
- Maintaining an excellent customer relationship and providing after-service to customers.
Kitchen Crew
Cult Sliders
04.2019 - 05.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
- Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.
- Worked collaboratively with other kitchen staff to ensure efficient and timely preparation of orders.
Retail Sales Associate
Zara
12.2018 - 03.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or colour.
- Maintained clean sales floor and organized store environment, enhancing the overall shopping experience for customers.
- Handling of the shop floor and the respective zones during peak periods.
- Handling replenishment and stockroom duties.
Education
Firefighting
National Service
SCDF05.2024
Diploma in Sports Management
Republic Polytechnic
Singapore04.2022
O'Levels
Naval Base Secondary School
Singapore11.2018
Skills
- Leadership and supervision
- Ability to work in a team
- Customer Service
- Adaptability
- Communication Skills
- Fast Learner
Timeline
Sergeant Firefighter
SCDF
05.2022 - Current
Sales and Marketing Intern
X-Boundaries
03.2021 - 08.2021
Retail Sales Associate
Foot Locker
07.2020 - 04.2022
Kitchen Crew
Cult Sliders
04.2019 - 05.2020
Retail Sales Associate
Zara
12.2018 - 03.2019
Firefighting
National Service
Diploma in Sports Management
Republic Polytechnic
O'Levels
Naval Base Secondary School
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