Powerlifting
Hairul Aidil Fadzlee Bin Mohamad Kasim
Operations Supervisor
Summary
Dynamic Operations Supervisor at Huone Singapore with a proven track record in optimizing workflows and enhancing team productivity. Skilled in cost control and customer relations, I successfully implemented quality assurance systems that boosted customer satisfaction rates. Adept at problem-solving and staff supervision, I foster strong relationships to drive operational excellence.
Overview
13
13
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Operations Supervisor
Huone SG
10.2022 - 03.2026
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
- Increased production output by optimizing equipment usage and scheduling preventive maintenance programs.
- Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
- Implemented predictive maintenance schedule for equipment, drastically reducing unexpected downtime.
Banquet Captain
The Fullerton Bay Hotel
07.2022 - 10.2022
- Supervised and mentored kitchen and serving staff.
- Liaised with venue management to monitor logistics and timelines.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
- Streamlined setup processes to optimize room turnover times between events, enhancing customer satisfaction.
- Managed staff scheduling, resulting in reduced labor costs and improved team efficiency.
- Implemented waste reduction strategies, contributing to both cost savings and environmental sustainability.
- Maintained accurate records of event details, client communications, and financial transactions to ensure seamless organization and execution.
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Enhanced guest satisfaction by overseeing setup, service, and breakdown of event spaces.
- Implemented inventory control procedures for banquet equipment and supplies, reducing waste and associated costs.
Ark Crew
Arkkies
01.2022 - 07.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
Warehouse Executive
Javy Group
04.2015 - 04.2021
- Checked packages and merchandise for damage and notified vendors.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Maintained a clean work environment through routine organization of shelves and removal of waste materials, promoting overall warehouse efficiency.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Improved efficiency with quick and accurate loading of boxes.
- Kept warehouse up to safety and health regulations at all times.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Police Sentry Officer
Singapore Police Force
12.2012 - 12.2014
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Streamlined communication between departments through implementation of efficient reporting protocols, enhancing organizational effectiveness in crisis situations.
- Enhanced overall security by conducting thorough facility patrols and monitoring surveillance systems.
- Maintained a safe environment for staff and visitors with prompt response to emergency situations.
Education
High School Diploma -
Institute of Technical Education
04.2001 -
Skills
Operations management
Customer relations
Performance monitoring
Staff supervision
Quality assurance
Root-cause analysis
Compliance management
Customer relationship management
Task delegation
Workflow optimization
Logistics management
Cost control
Incident reporting
Problem-solving
Problem-solving abilities
Additional Information
Food Hygiene Certificate
CPR/AED Certificate
Class 3 Driving License
Certification
Food Safety License
Interests
Strongman
Dragonboat
Calisthenics
Timeline
CPR+AED First Aid
06-2025
Operations Supervisor
Huone SG
10.2022 - 03.2026
Food Safety License
07-2022
Banquet Captain
The Fullerton Bay Hotel
07.2022 - 10.2022
Ark Crew
Arkkies
01.2022 - 07.2022
Class 3 Driving License
02-2017
Warehouse Executive
Javy Group
04.2015 - 04.2021
Police Sentry Officer
Singapore Police Force
12.2012 - 12.2014
High School Diploma -
Institute of Technical Education
04.2001 -
Powerlifting, Strongman
Competed since 2014 in both Strongman and Powerlifting,
Achievements
U56kg Malaysia Powerlifting Alliance 2017 Champion
U59kg Show of Strength Deadlift only meet Singapore 2017 (2nd Overall)
U60kg Strengthlifting 2018 2nd Place
U56kg Asia Powerlifting Alliance Deadlift only meet 2018 (6th Overall)