Nur Suhaily A'tiqah Binte Shafarudin
Summary
Dynamic professional with a proven track record at COMO Group, Club21, and Tom Ford Beauty, excelling in strong client relationship management and communication skills in customer-centric environment. Skilled in understanding client needs and providing tailored solutions.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Client Advisor
COMO Group, Club21
06.2022 - 01.2025
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Delivered energetic responses to clients in-store and by telephone, going above and beyond to serve needs.
- Provided personalized shopping experiences for repeat clients by remembering their preferences and offering tailored recommendations.
Wardrobe Assistant
COMO Group, Club21
11.2021 - 12.2021
- Liaised with hosts, production teams and wardrobe stylists to verify appropriately chosen garments for the photoshoot
- Coordinated seamless transitions between outfit changes with efficient backstage organization strategies.
- Contributed to a professional backstage environment by maintaining clean and orderly dressing rooms.
- Maintained costumes by performing regular dry cleaning and ironing of garments.
- Supported models when clothing was uncomfortable.
Sales Associate
Tom Ford Beauty
11.2019 - 12.2019
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Diploma - Fashion Design
Nanyang Academy of Fine Arts
Singapore, Singapore04-2022
Skills
- Client Relationship Management
- Client confidentiality
- Brand awareness
- Professionalism and etiquette
- Cross-Selling Proficiency
- Interpersonal Skills
- Adapt to diverse groups
- Teamwork and collaboration
- Textile care
- Attention to detail
Hobbies
- Getting crafty like making handmade gifts and drawing
- Heading to the gym, trying out new activities and going outdoors to keeping my body active.
- Read books and meditate during my downtime
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Client Advisor
COMO Group, Club21
06.2022 - 01.2025
Wardrobe Assistant
COMO Group, Club21
11.2021 - 12.2021
Sales Associate
Tom Ford Beauty
11.2019 - 12.2019
Diploma - Fashion Design
Nanyang Academy of Fine Arts
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