Maintain good relationship with customers and collaborate with users in hardware installation and adjustment, software function go-live timeline。
Handover knowledge in product’s hardware installation and camera calibration, to ensure customers can maintain system stability after project fully delivered. Support communication between users and developers in developing simplified script tools.
Keep recording project progress and present to customers and office-based project managers during weekly sync-up meeting.
Support on-site L1 engineers on customer side hardware issues’ troubleshooting and keep overseas L2 engineers updated on escalated unsolved issues.
Backup support User Acceptance Testing and System Integration Testing relating to camera functions.
Digital Entrepreneur
Multiple E-commerce Platforms
09.2020 - 10.2021
Started from live-streaming sales on China’s e-commerce platform leaded in building up and operating up to 6 online shops on China mainland and overseas platforms with co-founders
Address issues and provide investigation & resolution support during live-steaming sessions.
Financial Advisor
Prudential Assurance
01.2019 - 12.2021
Approached and built connection with over 300 individuals for wealth protection and wealth accumulation information sharing.
Provide financial planning, investment and insurance portfolio, and maintained close connection with all clients from various backgrounds, served 120 individual or group clients
Research Assistant
Temasek Laboratories @ NUS
06.2017 - 09.2017
Analyzed problems and worked with teams to develop solutions.
Attended weekly progress meetings and presentations to learn project details.
Collected and analyzed academic information for computer vision research team of 5 members, supporting them in publishing 2 technical journals.
Research and Development Engineer Intern
Star Array Pte Ltd
01.2017 - 06.2017
Collaborated with cross-functional teams to design and conduct reliability test experiments for 5 prototypes under biomedical engineering projects
Monitored and optimized production processes, improved manufacturing process of cell chips and product quality through implementation of lean manufacturing.
Led root cause analyses to identify and address problems in industrial production.
Student Assistant
Design-Centric Program (DCP)
Singapore, Singapore
01.2016 - 06.2016
Assisted construct the Delta, the world’s lightest electric paraglider for a National Geographic television program. “Machine Impossible”.
Participated in the design and drafting of Delta's main structural blueprint, as well as the design and manufacturing of three critical components, including the transmission linkage device.
Volunteer
Aiesec Singapore
06.2015 - 07.2015
Used strong presentation skills to introduce Asian culture to over 1,000 Polish students from 4 local schools.
Assisted with cultural fair by preparing Asian food, attract more local students to join Aiesec cross-boundary events.
Art Teacher at South Bronx International Charter School for International Cultures and the ArtsArt Teacher at South Bronx International Charter School for International Cultures and the Arts
BILINGUAL PROGRAM MANAGER at CARREFOUR INTERNATIONAL / CROSSROADS INTERNATIONALBILINGUAL PROGRAM MANAGER at CARREFOUR INTERNATIONAL / CROSSROADS INTERNATIONAL