Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haidee Rusel Serrano

Summary

  • Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens. Highly organized and team-driven with strong customer satisfaction focus.
  • Caring and competent Childcare Provider experienced in keeping a child safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.

Overview

3
3
years of professional experience

Work History

Domestic Helper

Villaruz Family
02.2021 - Current

All Around Helper

  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Answered telephone and doorbell, took messages, and relayed information to owner.
  • Collected, forwarded or signed for mail, packages, or home services.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Inspected utilities and appliances to detect possible issues requiring repair.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Verified cleanliness and organization of storage areas and carts.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.


Child Care

  • Led child in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Administered prescribed medication in pill, liquid and shot format.
  • Provided emotional support and guidance to child during difficult times.
  • Prepared healthy foods and beverages for child based on optimal dietary guidelines and individual restrictions.

Education

Certificate - National Certificate in Domestic Work

Technical Education & Skills Development Authority
Phillipines
01.2021

Skills

  • Mobile Cart Operation
  • Rug Steaming and Cleaning
  • Reading Comprehension
  • Active Listening
  • Bed Making
  • Deep Cleaning Protocols
  • Garbage Disposal
  • Folding Clean Laundry
  • Wall and Ceiling Cleaning
  • Polishing Surfaces

Timeline

Domestic Helper

Villaruz Family
02.2021 - Current

Certificate - National Certificate in Domestic Work

Technical Education & Skills Development Authority
Haidee Rusel Serrano