Overview

Work History

Education

Skills

Timeline

Hafizah Latiff

Overview

5

5

years of professional experience

Work History

Taxi Coordinator

Smarte Carte

04.2024 - Current

Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Gathered and organized materials to support operations.coordinate taxi to passenger

Sales Assistant

Mark & Spencer

04.2019 - 08.2020

Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers with prompt and polite support in-person and via telephone.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Education

English - Communications

Changi School

Singapore

11.2021

Secondary 2 - Technical And Scientific Communication

Bedok South Secondary

Singapore

12.1999

Skills

Customer Service
Data Entry
Work Planning and Prioritization

Relationship Building
Customer Service Management

Timeline

Taxi Coordinator

Smarte Carte

04.2024 - Current

Sales Assistant

Mark & Spencer

04.2019 - 08.2020

English - Communications

Changi School

Secondary 2 - Technical And Scientific Communication

Bedok South Secondary