Overview
Work History
Education
Skills
Timeline
Generic

Hafizah Latiff

Overview

5
5
years of professional experience

Work History

Taxi Coordinator

Smarte Carte
04.2024 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.coordinate taxi to passenger

Sales Assistant

Mark & Spencer
04.2019 - 08.2020
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Education

English - Communications

Changi School
Singapore
11.2021

Secondary 2 - Technical And Scientific Communication

Bedok South Secondary
Singapore
12.1999

Skills

  • Customer Service
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building
  • Customer Service Management

Timeline

Taxi Coordinator

Smarte Carte
04.2024 - Current

Sales Assistant

Mark & Spencer
04.2019 - 08.2020

English - Communications

Changi School

Secondary 2 - Technical And Scientific Communication

Bedok South Secondary

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Hafizah Latiff