Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hafiz Meor

Summary

Hardworking professional adept at growing bar sales, reducing costs and optimizing performance to support all customer needs. Well-organized and dependable with a positive and friendly nature.

Overview

11
11
years of professional experience

Work History

Mixologist

Pan Pacific Singapore
09.2022 - Current
  • (opening team for Plume )
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Streamlined bar operations by implementing efficient work processes and systems for bartenders.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Bar Supervisor

The Queen&Mangosteen
05.2018 - 08.2022
  • Handle cash on daily basis, which built trustworthiness, and loyalty with owners.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Controlled food costs and managed inventory.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Consulted with managers to organize special events and promotions.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Worked with distributors to add new products to bar menu.

Senior Bartender

Platinum Subang Jaya
01.2016 - 12.2017
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Increased repeat business with exceptional interpersonal skills and rapportbuilding.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to strict cleanliness standards throughout all aspects of bar operations.

Junior Chef

Sushi King Restaurant
01.2013 - 12.2013
  • Adapted quickly to new recipes, techniques, and equipment changes within the kitchen environment.
  • Signed for deliveries, checked items into inventory and stocked goods into proper locations.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Participated in food tastings and taste tests.
  • Disciplined and dedicated to meeting high-quality standards.
  • Developed close relationships with suppliers to source best ingredients.
  • Placed orders to restock items before supplies ran out.

Education

High School Diploma -

Kolej Kemahiran Tinggi Mara
Malaysia
12.2012

Skills

  • Seasonal menu understanding
  • Garnish artistry
  • Relationship Building
  • Memory for orders
  • Flavor pairing proficiency

Timeline

Mixologist

Pan Pacific Singapore
09.2022 - Current

Bar Supervisor

The Queen&Mangosteen
05.2018 - 08.2022

Senior Bartender

Platinum Subang Jaya
01.2016 - 12.2017

Junior Chef

Sushi King Restaurant
01.2013 - 12.2013

High School Diploma -

Kolej Kemahiran Tinggi Mara
Hafiz Meor