Hardworking professional adept at growing bar sales, reducing costs and optimizing performance to support all customer needs. Well-organized and dependable with a positive and friendly nature.
Overview
11
11
years of professional experience
Work History
Mixologist
Pan Pacific Singapore
09.2022 - Current
(opening team for Plume )
Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
Streamlined bar operations by implementing efficient work processes and systems for bartenders.
Developed creative bar menus and drink recipes by researching emerging industry trends.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Kept bar stocked with liquors, juices and garnishes for drinks.
Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
Mixed unique and interesting cocktails for customers, including bar specials.
Bar Supervisor
The Queen&Mangosteen
05.2018 - 08.2022
Handle cash on daily basis, which built trustworthiness, and loyalty with owners.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Controlled food costs and managed inventory.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Consulted with managers to organize special events and promotions.
Created new recipes, outlined steps, and training staff on correct preparation.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Coordinated kitchen activities with front-of-house staff for seamless and service.
Controlled expenses and boosted profitability by managing food and labor costs.
Worked with distributors to add new products to bar menu.
Senior Bartender
Platinum Subang Jaya
01.2016 - 12.2017
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar stocked with liquors, juices and garnishes for drinks.
Increased repeat business with exceptional interpersonal skills and rapportbuilding.
Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Kept bar presentable and well-stocked to meet customer needs.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Adhered to strict cleanliness standards throughout all aspects of bar operations.
Junior Chef
Sushi King Restaurant
01.2013 - 12.2013
Adapted quickly to new recipes, techniques, and equipment changes within the kitchen environment.
Signed for deliveries, checked items into inventory and stocked goods into proper locations.
Planned and directed high-volume food preparation in fast-paced environment.
Participated in food tastings and taste tests.
Disciplined and dedicated to meeting high-quality standards.
Developed close relationships with suppliers to source best ingredients.
Placed orders to restock items before supplies ran out.
Education
High School Diploma -
Kolej Kemahiran Tinggi Mara
Malaysia
12.2012
Skills
Seasonal menu understanding
Garnish artistry
Relationship Building
Memory for orders
Flavor pairing proficiency
Timeline
Mixologist
Pan Pacific Singapore
09.2022 - Current
Bar Supervisor
The Queen&Mangosteen
05.2018 - 08.2022
Senior Bartender
Platinum Subang Jaya
01.2016 - 12.2017
Junior Chef
Sushi King Restaurant
01.2013 - 12.2013
High School Diploma -
Kolej Kemahiran Tinggi Mara
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