HA NGUYEN THI
Summary
Service-oriented hospitality industry professional with 2 years of experience leading restaurant operations, sales, and revenue growth. Highly-motivated employee with desire to take new challenges. Demonstrated ability to manage and train teams effectively, enhancing operational efficiency. Skilled in communication, I bring a results-driven approach to achieving business goals.
Overview
6
6
years of professional experience
Work History
Assistant Restaurant Manager
Food Lagoon
Singapore
04.2024 - Current
- Manage training
- Supervising and managing staff
- Handling customer service
- Delegating tasks to employees
- Managing inventory
- Assist manager as necessary
- Observe company standards
English Tutor
Ha Phat
Việt Nam
01.2023 - 01.2024
- Preparing teaching materials
- Preparing and delivering lessons
- English teaching
- Creat tests for students
- Creat lesson plans for students
- Research new language teaching methods
- Keeping track of student’s progress
- Assist students with grammar, vocabulary, reading comprehension and writing
Cafe Supervisor
Two Wheels Good Pte Ltd
Singapore
02.2020 - 03.2021
- Managing a cafe with 14 staffs.
- Arranging schedule, calculating salary, and making pay-slips
- Testing and maintaining food quality.
- Managing food and drink stocks.
- Maintaining customer relationship.
- Ad hoc chef.
Cafe Assistant - Intern
Two Wheels Good Pte Ltd
Singapore
12.2018 - 12.2019
- Making drinks and pouring beers
- Housekeeping
- Main cashier
Education
Diploma In Hospitality Management - Hospitality Management
Standfort Academy
Singapore 12.2019
Skills
- Food and Beverage knowledge
- Inventory control
- Communication skills
- Ability to take direction and strong listening skills
- Decision-making and problem solving abilities
Additional Information
- Achieved highest grade for all Modules.
- Awarded Outstanding Performance with Achievement of 4 Higher Distinctions.
Modules taken: Hospitality Management; Food and Beverage Operations; Manage the Customer Relationship; Housekeeping Operations; Industrial Attachment Programme.
Timeline
Assistant Restaurant Manager
Food Lagoon
04.2024 - Current
English Tutor
Ha Phat
01.2023 - 01.2024
Cafe Supervisor
Two Wheels Good Pte Ltd
02.2020 - 03.2021
Cafe Assistant - Intern
Two Wheels Good Pte Ltd
12.2018 - 12.2019
Diploma In Hospitality Management - Hospitality Management
Standfort Academy